Requests for information and complaints of discrimination may be addressed to:

Federal Aviation Administration
Great Lakes Region Headquarters, AGL-9
2300 East Devon Avenue,
Des Plaines, Illinois 60018-4686

  • Main Phone: (847) 294-7209
  • Office Fax: (847) 294-7265
  • Location: Great Lakes Regional Office, Room 440
  • Hours of operations: From 6:30 a.m. to 4 p.m. Central Time

To file an Equal Employment Opportunity complaint of discrimination please contact the National Intake Unit :

National Intake Unit:

  • 1-888- WK IT OUT (954-8688)
  • 1-800-877-8339 (TTY relay service)

Note: The duty hours of operation for the National Intake Unit are 6:30 a.m. to 6:00 p.m. Eastern Time Monday through Friday, and by voice mail after duty hours, on weekends and holidays. The National Intake Unit will call individuals leaving a voice mail message back within 24 hours of receipt of the message.