Contact Information
Manager Administrative Contact
Carolyn McKinney-Bobo Helen Friedlander
609-485-6631 609-485-9145
carolyn.mckinney-bobo@faa.gov helen.ctr.friedlander@faa.gov

Mission Statement

The Branch provides communications, quality and workforce management services in support of NexGen initiatives and promotes the Technical Center's capabilities.

Description of Work

Organizational Development and Support Services Branch provides support in the planning, oversight, and compliance of the Technical Center's quality management systems, manages Technical Center staffing actions and plans, and insures operating standards and procedures for directives, records, coordinates the visitor program, and manages the TC's web pages.