Noise from Aircraft Operations at an Airport in Your Community

Airports are responsible for their noise impact on the communities they occupy. These noise impacts include noise from arrivals and departures, as well as noise from aircraft in a flight path within the immediate vicinity of the airport. Most airports have staff that respond to airport noise issues, or you can ask for the airport manager. Airport noise issues and concerns should first be addressed to the appropriate staff at the local airport. Check your local telephone directory for airport telephone numbers or visit our Airport Data and Contact Information website to find information about the airport manager. Many airports also have their noise abatement information and contact information published on their website.

Helicopter Noise Impacts

The FAA has implemented the ICAO Chapters 8 and 11 helicopter noise standard (called Stage 3 in the U.S.) as of May 5, 2014. The Stage 3 helicopter noise standard applies to all new helicopter types certified after the implementation date of the rule. It does not affect existing Stage 2 helicopters. As operators retire older helicopters and buy new ones, Stage 2 helicopters will diminish as a percentage of the fleet and Stage 3 helicopters will increase. Since the international standards are already in place and many manufacturers sell worldwide, many existing helicopters in the U.S. fleet may already meet the Stage 3 noise levels, but would need to be recertified as Stage 3. You should contact the helicopter operator directly for information regarding the helicopter operations you are experiencing.

Military Aircraft Noise Impacts

The FAA does not have the authority to regulate the operations of military aircraft. If you live near a military installation, you should try contacting their noise office or community relations department for more information on their operations in your community. Additionally, you may contact the Department of Defense Noise Working Group on their website by email to get more information about the type of noise you may be experiencing.

FAA Aviation Noise Ombudsman

The FAA's Aviation Noise Ombudsman serves as a liaison with the public on issues regarding aircraft noise. If you have a specific question, comment, concern or complaint that cannot be answered or addressed by any of the methods above, please contact the Aviation Noise Ombudsman and provide the following:

  • Your name
  • Your address
  • A thorough description of your noise issue
  • The times and dates you are experiencing the noise disturbance
  • The type of aircraft that are generating the noise (i.e., commercial jets, helicopters, general aviation, etc.)
  • Whether or not this noise issue is recurring
  • Documentation of every official you have contacted regarding the issue

The best way to contact the FAA Aviation Noise Ombudsman is by sending an email to the address below. These messages can be efficiently distributed to the appropriate subject matter experts to address your concern. If you would prefer to call and leave a voice mail or send in a letter through the mail, you may do so using the contact information listed below.



(202) 267-3521

Mailing Address

Federal Aviation Administration,
Aviation Noise Ombudsman, AEE-2
800 Independence Ave. S.W.
Washington, DC 20591