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Course Information

Skill Enhancement Courses

These courses address critical leadership skills a manager must possess to effectively manage organizational resources. They focus on planning, communication, labor relations, and implementing measurement-related decisions. Special emphasis is placed on the manager's ability to create and implement an organizational plan that supports the agency's strategic plan and achieves high performance.

Available as fee-for-service or customized deliveries only

Building Effective Agreements (BEA) 01179
Change Agent (CA) 01553
Effective Media Communications (EMC) 14000001
Facilitator Training Course (FTC) 01523
Leadership Development and Labor Relations (LDLR) 01183
Leadership Development Program-Phase I (LDP-I) 01210
Leadership Development Program-Phase II (LDP-II) 01211
Measuring Organizational Performance (MOP) 01254
Mediation Techniques for Conflict Resolution (MTC) 01236
Performance Planning and Budget Integration (PBI) 01271
Presentation Techniques (PT) 01263
Staff Study Fundamentals (SSF) 01259
Working Together Effectively using Collaborative Team Processes (WTE/CTP) 01255