Administration

System Operations Administration responsibilities:

• Ensures administrative, business, and logistical processes and procedures are established, implemented, and maintained
• Creates training and performance management plans that promote and support FAA, ATO, and service unit goals
• Develops human capital plans and requirements to ensure a performance-based workforce
• Works in conjunction with Strategy and Performance to define requirements for both headquarters and field centric issues
• Prepares and reviews special reports and presentations directed by the Vice President
• Serves as the service unit focal point for briefing papers, testimony, reports, and responses to Congress, the office of the Inspector General, and the Administrator
• Collaborates and provides leadership for cross-organizational communications, Knowledge Services Network (KSN) administration, and Web support activities to provide a consistent online presence, promote people and products, and improve internal business processes
• Addresses FAA and ATO Web initiatives such as branding and compliance, plain language, and section 508

Focus Areas:

• EEO & Accountability
• Hiring Policies
• Labor Relations (NATCA, NAATS, AFSCME, etc.)
• Organizational Effectiveness
• Performance Management & Recognition (PMS, SCI, Awards, etc.)
• Space Management
• CRUX/GovTrip Policies
• Service Area Integration
• Effective Information Management