Designee Quality Assurance

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Regulatory Support Division
Designee Quality Assurance Branch

The Designee Quality Assurance Branch works with field offices, the regions and the headquarters policy divisions to improve the Designee Management System within Flight Standards. As such, the branch:

• Develops and implements a risk-based approach for decision making within the designee management system
• Develops business requirements to support a web based system for designee oversight. Collects and analyzes data on the performance of designees
• Develops and implements survey tools to determine designee system effectiveness
  
• Facilitates policy and administrative issues for the National Examiner Board (NEB), and is the repository for all applications from prospective designees. Provides the co-chairperson for the NEB. The NEB is responsible for creating and maintaining a national designee candidate pool, which provides the most highly qualified candidates to the FSDO/IFO/MIDO for appointment

Jay Kitchens
Branch Manager
Phone: (405) 954-4784
Fax: (405) 954-0550