U.S. DEPARTMENT OF TRANSPORTATION
FEDERAL AVIATION ADMINISTRATION

ORDER
JO 7110.10X
Effective Date:
April 3, 2014
 
     
Subject:  Flight Services
   Includes:  Change 1 effective 7/24/14

Chapter 11. Interphone Communications

Section 1. General

11-1-1. PURPOSE

a. The procedures and phraseologies contained in this chapter apply to inter­facility and intra­facility telephone communications conducted from any position of operation.

b. Interphone use is restricted to authorized official business only.

c. Monitor interphones continuously. At facilities without ringers, keep speaker volume at a level sufficient to hear all transmissions. In the event of interphone failure, use authorized back­up procedures; for example, commercial telephone, aircraft radio relay.

d. Use the words or phrases in interphone communications as contained in the Pilot/Controller Glossary.

11-1-2. INTERPHONE TRANSMISSION PRIORITIES

Give priority to interphone transmissions as follows:

a. First priority. Emergency messages including essential information on aircraft accidents or suspected accidents. After actual emergency has passed, give a lower priority to messages relating to an accident.

b. Second priority. Clearance and control instructions.

c. Third priority. Movement and control messages using the following order of precedence when possible:

1. Progress reports.

2. Departure or arrival reports.

3. Flight plans.

d. Fourth priority. Movement messages on VFR aircraft.

e. Fifth priority. NOTAM coordination.

f. Sixth priority. Administrative messages; for example, outages.

11-1-3. PRIORITY INTERRUPTION

Use the words “emergency” or “control” for interrupting lower priority messages when you have an emergency or control message to transmit.

11-1-4. MESSAGE INITIATION

Initiate interphone messages as follows:

a. Assure line is not in use.

PHRASEOLOGY-
LINE CLEAR?

b. If line is not in use, establish contact with the desired facility and/or position.

EXAMPLE-
EXAMPLE­
Manual signaling (Ring Line):
FSS­(Calls Center via DA/IA Line).
Center­ “Anchorage Center” or “Sector D­5.”
FSS­ “Kenai radio. Kenai progress Apache One Two Three.”
Center­ “Go ahead”
FSS­ “Over Kenai...etc.” “L­H”
Center­ “C­M”

Voice signaling (Shout Line):
FSS­ “Fort Worth Center, Fort Worth Radio, Clearance Request.“
Center “Fort Worth Center, Go Ahead.”
FSS­ “Request Clearance, Army ......etc.”

c. When calling or replying on an interphone line which connects only two facilities, you may omit the facility's name.

EXAMPLE-
“Radio, inbound estimate.”

d. FSS.

1. Inflight position. State the name of the FSS/sector followed by the word “RADIO” and position, if appropriate.

EXAMPLE-
“Fairbanks Radio.”

Leesburg Radio

2. Flight Watch position. State the name of the associated ARTCC followed by the words “FLIGHT WATCH.”

EXAMPLE-
“Indianapolis Flight Watch.”

11-1-5. MESSAGE TERMINATION

Terminate interphone messages with your operating initials.

EXAMPLE-
“V­N”

 
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