U.S. DEPARTMENT OF TRANSPORTATION
FEDERAL AVIATION ADMINISTRATION
Air Traffic Organization Policy

ORDER
JO 7210.3X
Effective Date:
February 9, 2012
 
     
Subject:  Facility Operation and Administration
       Includes:  Errata effective 2/9/12, Change 1 effective 7/26/12, Change 2 effective 3/7/13, and Change 3 effective 8/22/13
 

Section 7. Appearance and Security

2-7-1. PERSONNEL APPEARANCE

Personnel must maintain a neat, clean, businesslike appearance during working hours. Personal grooming and clothing must be appropriate to the conduct of Government business.

2-7-2. QUARTERS APPEARANCE

The appearance of each air traffic facility must reflect the high standards of the agency at all times. Facility air traffic managers must ensure that adequate janitorial services are provided.

2-7-3. BULLETIN BOARDS

Air traffic bulletin boards should only display material authorized by the facility air traffic manager or his/her designee.

2-7-4. FOOD AND BEVERAGES

Food and beverages may be permitted in the operating quarters at the discretion of the facility air traffic manager.

2-7-5. FACILITY SECURITY

a. Facility air traffic managers are responsible for the security of operating quarters and must use appropriate agency directives for guidance in maintaining this security. This is not applicable to pilot briefing areas in flight service stations except when the FSS is collocated with an ARTCC.

b. When an ARTCC and a FSS are collocated, a LOA must be implemented to define the respective areas of security responsibility assigned to each facility.

REFERENCE-
FAAO JO 7210.3, Subpara 4-3-2e, Appropriate Subjects.

c. Facility air traffic managers must determine that adequate locks or other suitable devices are installed and operated so as to ensure security control over access to operating quarters.

d. In no case must ARTCC buildings be used as public fallout shelters.

2-7-6. SUSPICIOUS ACTIVITIES

FAA personnel must report suspicious activities to the nearest law enforcement agency, FBI, airport manager, aircraft operator, or any combination thereof as appropriate. These activities include, but are not limited to, unauthorized use of aircraft, tampering with aircraft or other property around airports or FAA facilities, placing packages or other objects in unusual locations, and performing in a manner that is suspect of malice. Do not attempt to delay, detain, or question suspects, but do attempt to keep the person or persons under surveillance until law enforcement representatives arrive.

2-7-7. COOPERATION WITH LAW ENFORCEMENT AGENCIES

a. FAA personnel must cooperate in every reasonable way with law enforcement agencies. Theft of aircraft and use of aircraft for illegal purposes have complicated the task of the Federal law enforcement agencies. The FBI and Department of Homeland Security (DHS) have requested the FAA to assist them by furnishing information of suspicious activities regarding use of aircraft.

b. Any inquires from airport managers, aircraft owners, or others to initiate an alert message must be directed to the El Paso Intelligence Center(EPIC). EPIC is interfaced with the National Crime Information Center (NCIC), which gives them access to any stolen aircraft report entered by law enforcement agencies. FAA facilities must not volunteer to relay this information to EPIC. Assistance must be limited to providing the EPIC phone number, (915) 564-2220, or advising the inquiring party to go through normal law enforcement channels.

c. Reports of suspected human trafficking must be reported on the Domestic Events Network (DEN). If the ATC facility is not actively monitoring the DEN or does not have a dedicated line to the DEN, they must immediately report the above referenced activity on the DEN via (202) 493-4170.

NOTE-
“Blue Lightning" is a code word used by the DEN and law enforcement agencies to refer to human trafficking activities.

2-7-8. FACILITY VISITORS

a. Persons interested in the services and facilities provided by air traffic should be encouraged to visit facilities for familiarization. The facility air traffic manager or a designated representative may authorize these visits if:

1. The presence of visitors does not interfere with the operation of the facility.

2. There is no breach of security directives.

3. Personnel are or will be available to conduct an escorted tour.

b. Foreign national visits must be handled in accordance with current directives.

2-7-9. SECURITY OF JOINT-USE RADAR DATA

Personnel involved in a joint-use radar environment must be familiar with the provisions of directives concerning the security of joint-use radar.

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