Air Traffic Organization Policy

JO 7210.3
Effective Date:
April 3, 2014
Subject:  Facility Operation and Administration

Section 2. User Coordination/Conferences/Publicity


a. Facility air traffic managers must call local conferences, as often as important local problems warrant, for discussing and clarifying facility operational matters. Use discretion before making any policy commitments.

1. Following these conferences, take appropriate action within your jurisdiction.

2. Send two copies of the minutes, or a summary, of each local conference to the appropriate Service Area office and one to each conference member.

b. If a general conference is needed to discuss problems and subjects of a broader nature than those suitable for a local conference, forward such recommendation to the appropriate Service Area office.


Air traffic facilities should maintain an aggressive pilot education program whereby facility personnel provide briefings and conduct seminars for pilot groups. In addition to briefings on local airspace and procedures, information on national programs should be provided. Emphasis should be placed on operations within Class B and Class C airspace and on the FSS Modernization Program. The following are examples of the type of voluntary programs that may be offered:

a. Operation Rain Check.

FAAO 7230.16, Pilot Education Program - Operation Rain Check.

b. Operation Takeoff.

FAAO 7230.17, Pilot Education Program - Operation Takeoff.

c. Facility sponsored pilot/controller forums.

d. FSDO accident prevention safety meetings.


Items of publicity, either commendable or critical of FAA facilities, should be forwarded to the Service Area office. This includes newspaper clippings, magazine articles, photographs, or copies of letters.


a. Coordination must be carried out with the appropriate users prior to implementing or changing procedures which may have a significant effect on them or flight information publications. Users means the operators of aircraft; organizations representing aircraft owners, operators, or pilots; individuals; the DOD; aviation authorities; or other government agencies concerned with the safe, efficient operation of aircraft in the NAS.

b. Procedures which will have a significant effect on the users will be coordinated with them by means of correspondence, individual contacts, or a presentation at a meeting for the purpose of soliciting individual comments. When deemed appropriate, the advice and viewpoint of individual users will be obtained prior to the development of a proposed change. When safety is not a factor, a minimum of 45 days should be afforded those responding to a request for comments.

c. No joint user meeting will be conducted for the purpose of seeking user consensus or agreement on an issue. Coordination does not mean or imply that unanimity of opinion must be reached nor does it mean that user concurrence is required.

d. Inter-facility coordination must be carried out, as appropriate, prior to coordination with the users. In addition, all other concerned FAA facilities and offices must be informed prior to implementing these changes.

e. The final decision on whether a change is adopted as proposed, changed in light of the individual replies received, or not adopted rests with the initiating office and will be based on an evaluation of all pertinent factors. If significant objections to a change are received, advise the Service Area office which will inform the Manager of Airspace and Rules, if deemed appropriate.

f. When a change is adopted, users will be afforded sufficient time to prepare for the change prior to its implementation. If a proposed change is not adopted, an explanation of the decision will be forwarded to the users.

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