August 27, 2010 | Running time 2:48
William Laude, of The Estee Lauder Companies, explains how listening to the ideas of others, empowering the entire organization to look at the mission of the company and understand the challenges right now for your organization will help to spur new pathways that will create a better tomorrow for the company.
http://www.faa.gov/tv/?mediaId=163
MP4 ( 28 MB )