Find answers to questions posed from designee feedback.

General Information
Course Support

General Information

How to get notified when a course becomes available?

You may elect to be notified from the Designee Registration Systems (DRS) as soon as the course becomes available for enrollment. See example below:

  1. Log into the Designee Registration System
  2. Accept the DRS Rules of System Use
  3. Select organization: AIR-160 - Engineering Designees
  4. Select a course
  5. Select a Section: Click on Select to open the Section Details
  6. You should be on the Section Details page. You will see the following message in a yellow box:

    This Section is not available right now. If you would like to receive an email when it becomes available, click the "Alert Me" button.

  7. Click on "Alert Me" Button. On this page you will see the Section Details, Course Description and Special Notice. This information will be updated periodically to inform users of the new course topics and estimated release date.

How to enroll?

Visit the Engineering Designee Training Information page for the current list of courses offered.

For example:

  1. Login into the Designee Registration System.
  2. Select Training:
    • General Session: Click on Engineering Designee (formerly DER) Recurrent Seminar
    • Online Training: Click on Online Engineering Designee Mechanical Systems Seminar
  3. Click on Select Seminar.  This will take you to the Section Details.
  4. Click on the Enroll button. Jump to top

How do I identify the core courses required for my rating?

At this time we have not implemented any "core" versus "extra-curricular" courses. In order to fulfill your recurrent training requirement you have to complete all of the courses included in the Online Recurrent Session. In the future we hope to implement a system that will include "core" courses and will allow the users to select a specified amount/number of additional courses. For now, the recurrent training works the same as it did "in-person". The designees are required to complete all of the topics within the technical session applicable to their authorization. Jump to top

Clearing your cache. How to delete your browser history?

A cache is temporary storage for website data, which is used to improve your browsing experience. However, sometimes the cache can store outdated information, and needs to be cleared.

For more detailed instructions, select your browser from the following:

Internet Explorer 8 & 9

  • Click Safety from the Internet Explorer menu bar (or the gear for IE9 then Safety)
  • From the list of options select Temporary Internet files
  • Remove the selection for Preserve Favorites Website data if it is selected
  • Click the Delete button at the bottom of the dialog to finalize changes
  • If you still have a problem, repeat the steps above and restart the computer. Jump to top

Google Chrome

  • Click the Chrome menu on the browser toolbar.
  • Select Tools.
  • Select Clear browsing data.
  • In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  • Click Clear browsing data. Jump to top

FireFox 4.0 & up

  • Click on the Firefox menu button in the upper left corner of the browser window
  • In the right hand pane of the drop down menu hover over History
  • Select Clear Recent History
  • From the drop down box select the time range to clear (Everything is recommended)
  • Select the down arrow next to Details
  • From the list of options remove all the check marks except for Cache
  • Click the Clear Now button to finish clearing your cache
  • If you still have a problem, repeat the steps above and restart the computer. Jump to top

Safari 6 and up for Mac OS X

  • From the Safari Menu select Preferences
  • In the preferences dialog select the Advanced tab
  • At the bottom of the advanced tab, check the box for Show Develop menu
  • Close the preferences dialog
  • From the Develop menu select Empty Caches Jump to top

Compatibility View Setting

Websites that are designed for older versions of Windows Internet Explorer don't always display as expected in current versions. Turn on compatibility view if you are experiencing website display problems or any of the following:

  • Can't hear the audio in a course; audio player missing; 404 error
  • Using Internet Explorer 9 or higher
  • Courses not functioning properly

To turn on compatibility view:

  • Close out all Blackboard and DRS Windows
  • Open a new Internet Explorer window
  • From the Tools menu, choose Compatibility View settings. A new window will open where you can add and remove websites to be displayed in 'Compatibility View.'
  • Make sure is added
  • Check the box: Display all websites in Compatibility View
  • Click Close
  • Open a new window to log back into your course through DRS.
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Renewal Requirements. Are the online courses based on calendar year or my DER renewal cycle?

The requirements for DER Recurrent training are contained in Para 803 (g) of FAA Order 8100.8D.  The online training has NOT changed that requirement.  For example, if you last completed recurrent training anytime in 2012 then you must complete recurrent training during 2014, i.e. before January 1, 2015.

FAA Order 8100.8D paragraph 803.g. states:

"DERs must attend a recurrent seminar every 2 calendar years to maintain their knowledge of the regulations and policies and as a condition for renewal. DERs may satisfy the 2 year requirement by attending a DER seminar in the calendar year it is due."

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What is the cost associated with the online Engineering Designee Recurrent training?

At this time the courses will maintain at the same cost as in previous years. The Engineering Designee Seminar program is a revenue neutral program which means that the cost of tuition must match the costs incurred to develop and deliver the courses. The tuition may increase in the future due to the increased course development expenses. Jump to top

Will there be a course printout available with the online training?

Yes. Each course will include a 508 Compliant PDF document for download. This document will include the course content, transcript, glossary and resources. The online courses include a Glossary and Resource tab with links to the most current AC, Orders, TSO, Regulatory and Guidance Library and Handouts where applicable. Jump to top

When does the course expire and when must I finish the course?

Beginning January 2017 the courses will expire on December 31 of each year. You must have all courses completed by December 31, 201x to receive credit.

NOTE: This completion date is NOT related to your recurrent training requirements. See Renewal Requirements. December 31, of each calendar year is the expiration date for credit. The courses will remain available as a resource only as long as the content is current.

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Certificate of Completion. How to get a copy of a current, past or lost certificate?

To obtain a copy of your Certificate of Completion:

NOTE: If you just completed your training, allow up to 12 hours to receive your completion notification e-mail. Completion instructions are provided when you have successfully completed your course. Jump to top

Course Support

How to begin the course?

To begin your online course, log into the Designee Registration System

  1. Click on the Student | Go To Online Courses.
  2. Click on the Grey button labeled Go To Online Courses.
  3. You are now on the Blackboard Designees Home Page.
  4. You will see your courses listed under My Blackboard Courses.
  5. Select a course and double click to begin. When the course opens, you will be at the Course Menu page. Be sure to read the course instructions. Jump to top

Passing the Assessment. If I don't get a passing grade to I lose my DER?

A passing grade is 70%. If a student does not receive a passing grade they can re-take the test as many times as they want until they pass the test. Once they have completed the test, if they did not get a 70% or higher, they can either go back through the course or they can just return directly to the course summary page, using the Table of Contents function, and immediately retake the test to try to achieve a passing grade. Jump to top

Bookmark. Can I close out the course and come back to the same page to finish later?

Yes, The course will Bookmark the last page visited. Jump to top

Why does the Web Site log me out?

This will occur if you have been inactive on the site for over an hour; while taking a course for a long period of time; or by keeping your browser window open while working on something else. Jump to top

Does the course have audio? I don't see an audio player.

If you do not see and audio player on the course, add the faa site to your Trusted Sites.

  1. Open the Tools menu and click on Internet Options.
  2. Click the Security tab.
  3. Click Trusted Sites, then click the Sites button.
  4. Add webiste to the zone, Type: *
  5. Click Add.
  6. Click close to close the window.

You may also check the following:

I clicked on 'begin course' and nothing happens? How to disable your browser's popup blockers?

If the course does not open when you click on Begin Course, your popup blocker is preventing the course windows from opening. You must disable your pop-up blocker. For more detailed instructions, log out of the course and select your browser from the following:

Internet Explorer 8

  1. Open the Tools menu and Select Pop-up Blocker.
  2. Click Turn Off Pop-up Blocker.
  3. Jump to top

Google Chrome

  1. Click the Chrome menu icon on the right hand corner of the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings at the bottom.
  4. In the Privacy section, click the Content settings button.
  5. In the Pop-ups section, click on Manage exceptions.
  6. Add
  7. Click Done to close the window. Jump to top

Mozilla Firefox

  1. Open the Tools menu and click on Options.
  2. Click on Content.
  3. Remove the check mark beside the Block Pop-up windows option.
  4. Click OK to close the window. Jump to top


  1. Open the Safari menu and select the Preferences option.
  2. In the window that displays, click on the Security option.
  3. Remove the checkmark from the Block pop-up windows option.
  4. Close the window. Jump to top

I registered for the Structures online recurrent training. Do I have to take all the topics sequentially in the same day or can I take the topics on different days?

The topics can be taken in any order of preference. You may also exit the course to return at a later time and your progress will be Bookmarked. There are additional course instructions on the Blackboard Designees home page. Jump to top

I just completed a course. Why does it not have a check mark on the report card?

The Designee Home Page includes a Report Card; however, there is at least a 20-30 minute delay for the scores to update. Jump to top

Email Support

Can't find the answer to your question? Feel free to contact us, we are always ready to assist you with any questions you may have in mind.