Ms. Brown was named Deputy Assistant Administrator for Public Affairs in September 2000 as an FAA executive. In that position she managed a staff located in eight cities across the country and played a major role in developing the agency's media strategy.
In February 2003, Ms. Brown was detailed to the National Aeronautics and Space Administration (NASA) to head a public affairs team for the Columbia Accident Investigation Board. As part of a seven-month investigation to determine what caused the Space Shuttle Columbia to break up on re-entry, the board held public hearings and press briefings in Houston, Cape Canaveral, San Antonio and Washington, D.C.
Before joining the agency, Ms. Brown was the transportation reporter for the Boston Herald, covering aviation, rail, transit, trucking and highway issues, including the Big Dig. She also worked in the Herald's City Hall bureau and covered Boston's downtown neighborhoods during her 13 years at the paper. Prior to that, she worked for several other Boston-area papers, including North Shore Weeklies and the Boston Phoenix, and served as editor of the non-profit East Boston Community News. She started her career as a community organizer for Massachusetts Fair Share in Fall River, Massachusetts.
She is a graduate of Harvard College with a degree in Government.