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North Texas FSDO - Contact the Office

Office Information

  • NTX FSDO Service Area Map (PDF)
  • If you have questions or concerns about American Airlines, click here
  • If you have questions or concerns about Envoy Air, click here
  • If you have questions or concerns about Southwest Airlines, click here
  • If you have questions or concerns about Simulator Training Centers, click here
  • If you have questions or concerns about aviation operators located in Central or South America, click here

Complaints

Noise complaints – Contact the local airport noise abatement office, airport manager, or city noise office, and to the FAA noise abatement office at 9-AWA-NoiseOmbudsman@faa.gov  or www.faa.gov/about/office_org/headquarters_offices/apl/noise_emissions/airport_aircraft_noise_issues/noise
Safety Complaints - Report Issues Related to Aviation Safety to FAA Hotlines
Agricultural chemicals spraying complaints – contact the National Pesticide Information Center (NPIC) local extension office or Environmental Protection Agency (EPA) office when no aviation safety issues are involved at http://npic.orst.edu/pest/countyext.htm.
Consumer complaints concerning air operators (e.g., ticketing, baggage, or flight delays). - contact the operator or the DOT Office of Aviation Enforcement and Proceedings at https://www.transportation.gov/airconsumer/file-consumer-complaint.
Flight procedures complaints – contact FAA Flight Procedures and Airspace Group at /about/office_org/headquarters_offices/avs/offices/afx/afs/afs400/afs420/
Faulty Navigational Aids (NAVAID) complaints – contact the controlling air traffic control (ATC) facility by radio or phone, or to Flight Service. Flight Service can be reached at 1-800-992-7433 (1-800-WX-BRIEF) or https://www.1800wxbrief.com.
Global Navigation Satellite Systems (GNSS) complaints – contact /air_traffic/nas/gps_reports/.
Obstruction warning light outages – contact the FAA Obstruction Evaluation Group at https://oeaaa.faa.gov/oeaaa/external/content/lightOutageReporting.jsp.
Air traffic procedures – contact the appropriate air traffic facility manager.
Hazardous airport conditions – contact the Office of the Associate Administrator for Airports (ARP), whose contact information is available at /about/office_org/headquarters_offices/arp/.
Complaints about airport and passenger security – contact TSA at https://www.tsa.gov/contact-center/form/security-issue.
Complaints about military airports or military personnel - contact the appropriate military base.
Complaints about criminal activity – contact the Office of Security and Hazardous Materials Safety (ASH), or local law enforcement agency
Bird or wildlife strikes - Refer to https://wildlife.faa.gov/home
Condensation trails in the sky - Refer to /about/office_org/headquarters_offices/apl/noise_emissions/contrails
Pets or service animals on passenger flights - Refer to www.faa.gov/travelers/fly_pets/cabin_pets

Appointment Information

All visits to the NTX FSDO are by appointment only.

Airworthiness

  • Appointments with FAA Airworthiness Inspectors are scheduled only for the following:
    • Initial IA Certificate applications
    • IA Renewals – Please apply through IACRA
    • Name Changes
    • Airframe and Powerplant Rating Authorization
    • Repairman Applications
    • Nationality Changes
    • Gender Changes
  • Please apply through AWC for the following:
    • Ferry Permit
    • Renewal/Replacement/Modification of Airworthiness Certificate

Operations

  • Appointments with FAA Operations Inspectors are scheduled only for the following:
    • Name Changes
    • Nationality Changes
    • Gender Changes
    • CFI Renewals based on "Duties and Responsibilities"
    • Initial issuance of Gold Seal Flight Instructor certificates
    • DPE Applicants please apply through DMS

Contact DPEs for the following:

  • All Practical Tests for Issuance of Pilot Certificates/Ratings
  • Remote Pilot
  • Foreign Pilots
  • Military Competencies
  • Signal Light Test
  • Special Medical Flight Test
  • CFI Renewals based on activity or Flight Instructor Refresher Course
  • Verification of Authenticity of a Foreign License/Medical (FAA Letter of Authenticity)
  • NVG Endorsements
  • SIC type rating applications
  • SOE restriction removals
  • Restricted ATP limitation removal
  • Student pilot certificates (seeking Private or Sport privileges)
  • Ground Instructor applications (Basic, Advanced and Instrument)

To locate a DPE, an airman can visit the FAA Designee Locator

You may contact the NTX FSDO main telephone number or submit your request via email

Office hours: M-F 0800AM-1600PM

Office Directory

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