Office Information
- NTX FSDO Service Area Map (PDF)
- If you have questions or concerns about American Airlines, click here
- If you have questions or concerns about Envoy Air, click here
- If you have questions or concerns about Southwest Airlines, click here
- If you have questions or concerns about Simulator Training Centers, click here
- If you have questions or concerns about aviation operators located in Central or South America, click here
Complaints
Noise complaints – Contact the local airport noise abatement office, airport manager, or city noise office, and to the FAA noise abatement office at 9-AWA-NoiseOmbudsman@faa.gov or www.faa.gov/about/office_org/headquarters_offices/apl/noise_emissions/airport_aircraft_noise_issues/noiseSafety Complaints - Report Issues Related to Aviation Safety to FAA Hotlines
Agricultural chemicals spraying complaints – contact the National Pesticide Information Center (NPIC) local extension office or Environmental Protection Agency (EPA) office when no aviation safety issues are involved at http://npic.orst.edu/pest/countyext.htm.
Consumer complaints concerning air operators (e.g., ticketing, baggage, or flight delays). - contact the operator or the DOT Office of Aviation Enforcement and Proceedings at https://www.transportation.gov/airconsumer/file-consumer-complaint.
Flight procedures complaints – contact FAA Flight Procedures and Airspace Group at /about/office_org/headquarters_offices/avs/offices/afx/afs/afs400/afs420/
Faulty Navigational Aids (NAVAID) complaints – contact the controlling air traffic control (ATC) facility by radio or phone, or to Flight Service. Flight Service can be reached at 1-800-992-7433 (1-800-WX-BRIEF) or https://www.1800wxbrief.com.
Global Navigation Satellite Systems (GNSS) complaints – contact /air_traffic/nas/gps_reports/.
Obstruction warning light outages – contact the FAA Obstruction Evaluation Group at https://oeaaa.faa.gov/oeaaa/external/content/lightOutageReporting.jsp.
Air traffic procedures – contact the appropriate air traffic facility manager.
Hazardous airport conditions – contact the Office of the Associate Administrator for Airports (ARP), whose contact information is available at /about/office_org/headquarters_offices/arp/.
Complaints about airport and passenger security – contact TSA at https://www.tsa.gov/contact-center/form/security-issue.
Complaints about military airports or military personnel - contact the appropriate military base.
Complaints about criminal activity – contact the Office of Security and Hazardous Materials Safety (ASH), or local law enforcement agency
Bird or wildlife strikes - Refer to https://wildlife.faa.gov/home
Condensation trails in the sky - Refer to /about/office_org/headquarters_offices/apl/noise_emissions/contrails
Pets or service animals on passenger flights - Refer to www.faa.gov/travelers/fly_pets/cabin_pets
Appointment Information
All visits to the NTX FSDO are by appointment only.
Airworthiness
- Appointments with FAA Airworthiness Inspectors are scheduled only for the following:
- Initial IA Certificate applications
- IA Renewals – Please apply through IACRA
- Name Changes
- Airframe and Powerplant Rating Authorization
- Repairman Applications
- Nationality Changes
- Gender Changes
- Please apply through AWC for the following:
- Ferry Permit
- Renewal/Replacement/Modification of Airworthiness Certificate
Operations
- Appointments with FAA Operations Inspectors are scheduled only for the following:
- Name Changes
- Nationality Changes
- Gender Changes
- CFI Renewals based on "Duties and Responsibilities"
- Initial issuance of Gold Seal Flight Instructor certificates
- DPE Applicants please apply through DMS
Contact DPEs for the following:
- All Practical Tests for Issuance of Pilot Certificates/Ratings
- Remote Pilot
- Foreign Pilots
- Military Competencies
- Signal Light Test
- Special Medical Flight Test
- CFI Renewals based on activity or Flight Instructor Refresher Course
- Verification of Authenticity of a Foreign License/Medical (FAA Letter of Authenticity)
- NVG Endorsements
- SIC type rating applications
- SOE restriction removals
- Restricted ATP limitation removal
- Student pilot certificates (seeking Private or Sport privileges)
- Ground Instructor applications (Basic, Advanced and Instrument)
To locate a DPE, an airman can visit the FAA Designee Locator
You may contact the NTX FSDO main telephone number or submit your request via email
Office hours: M-F 0800AM-1600PM