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United States Department of Transportation United States Department of Transportation

SE2020/2025 - Our Approach

The SE2020/2025 portfolio incorporated Performance Based Contract Management (PBCM) principles in all new Task Orders starting in July 2012. PBCM is an accepted contracting approach emphasizing outcomes, products and expected quality results rather than detailed work specifications. PBCM allows increased flexibility for contractor innovation in achieving stated outcomes. SE2020/2025's PBCM implementation includes:

  • Performance Work Statement (PWS): revised format and content to incorporate PBCM principles focusing on deliverable products and expected quality results
  • Quality Assurance Surveillance Plan (QASP): awarded as part of each Task Order to incorporate measureable performance standards and incentivize vendor performance
  • Quarterly Vendor Performance Monitoring using an automated Performance Based Contract Management (PBCM) system

The SE2020/2025 portfolio amended its standard performance monitoring templates to include measurable criteria to evaluate desired performance outcomes in regards to technical performance, schedule compliance, deliverable quality, cost control, and responsiveness to customer requirements. The performance areas identified in the QASPs were included in the new performance based PBCM template. The new template was implemented into the PBCM system during July 2012.

The SE2020/2025 portfolio also implemented a new Performance Based Contract Monitoring (PBCM) system that collects task order performance assessment data. This automation tool was rolled out as an enhancement to the previous SE2020/2025 Task Order Performance Monitoring (TPM) System. The Technical Customers are required to score vendor performance quarterly against performance areas identified in the standardized SE2020/2025 Quality Assurance Surveillance Plan. Results of this surveillance are intended to be used as past performance inputs for new task order award decisions. Any performance issue identified is directed to the CO and COR for resolution with the Technical Customers and vendor.

By September 2012 the FAA completed training of its SE2020/2025 Contracts and Program staff to develop, apply and monitor Performance Based Contract Management awards. Each SE2020/2025 CO and COR completed the web-based Performance-Based Services Acquisition - Continuous Learning Module CLC-013. This course module focuses on implementation of Performance-Based Services Acquisition. In addition, a mandatory training session was conducted to provide awareness and an overview of performance based contracting principles for all SE2020/2025 Program staff members.

Quality Assurance Surveillance Plan (QASP) Template

SE2020/2025 follows the principles of Performance Based Contracting and for those of you who have access to our KSN site, you can visit our Performance Based Contract Management (PBCM) System

Last updated: Thursday, December 02, 2021