Laboratory Services Division

Manager
Sheila F. Smallwood
Phone:
(609) 485-4126
E-mail:
sheila.franklin-smallwood@faa.gov

Administrative Contact
Jacqueline Smith
Phone:
(609) 485-5016

Mission Statement

The mission of the Laboratory Services Division is to provide a set of world-class laboratories for research, engineering development, test, evaluation, and maintenance of air navigation, air traffic management, and future transportation system capabilities.

Description of Work

Alongside supporting infrastructure, laboratories across the National Airspace System provide an integrated platform for research, development, test, evaluation, and operational field support for NAS acquisition programs. These laboratories support the development and testing of prototype systems and NAS modernization effort solutions for integration into the NAS. Once operational, these systems become a permanent part of the NAS Laboratories and are used for future development, system upgrades, and testing necessary to support operational field sites.

The Laboratory Services Division, which manages the activities of the NAS Laboratories, supports the laboratories several ways, including:

• Configuration Management
• Test Bed Maintenance And Enhancement
• Laboratory Scheduling
• Computer Operations
• Systems Engineering

The Division also provides a variety of other technical and engineering services for laboratory customers in support of research and development system installations and proof-of-concept testing.

The Laboratory Services Division strives to continually improve its services, responsiveness, and commitment to its customer's needs. To help achieve these objectives, they developed and implemented a Quality Management System (QMS) and became certified to the International Organization for Standardization (ISO) 9001 quality standard. They have successfully maintained the certification since 2001 and are currently certified to the latest version (9001:2015).

Laboratory Services Division Feedback

Branches