The ATO is a performance-based organization, and Management Services makes sure that performance stays on track. As the organization manages the air traffic of today while making the improvements and advancements necessary to take on the air traffic of tomorrow, Management Services provides a framework for executing and integrating the ATO's plans, programs and activities.

Management Services oversees a number of ATO offices, including: Communications; Organizational Effectiveness; International; Comptroller, Planning and Business Services; Performance Analysis and Strategy; Workforce Services; Liaison and Coordination; Leadership and Professional Development; and Model Workforce and Diversity.