Directorates supporting System Operations:
System Operations Services
System Operations Services (AJR) is an operational line-of-business providing a broad range of services to the Air Traffic Organization (ATO). All national air traffic flow management initiatives are provided by AJR along with policy and concept development for our new airport surface flow management programs. AJR is working to provide gate-to-gate strategic traffic management. We are the focal for stakeholder interaction through formal Collaborative Decision Making venues and serve as FAA’s Customer Advocate. We provide all national flight service functions and operational oversight to all National Airspace System (NAS) security issues. As overall NAS management requires exacting data exchange, we manage FAA data policy and orders. With data management we provide the ATO with system performance analysis, trending and forecasting. Finally, in promoting the FAA’s sophisticated approach to air traffic system management we enable the global outreach to the international community on behalf of the ATO, providing subject matter experts and operational insight to our global partners.