Engagement & Communication Strategy
Industry Engagement in AIR Transformation
Throughout transformation, AIR leadership will engage industry partners to ensure relationships and company-specific knowledge are preserved. Selected activities for engagement will include:
| Activity | Description/Objectives | Frequency |
|---|---|---|
| Industry Focus Group | Create an Industry Focus Group as a forum to facilitate collaboration throughout transformation efforts Utilize the Industry Focus Group to begin immediate joint efforts on operational improvements (e.g. CPI Guide, applicant showing, etc.) |
Monthly |
| AIR Transformation Publications | Provide updates on significant AIR transformation progress and initiatives | Quarterly |
| AIR Transformation External Website | Publish ongoing updates around AIR transformation efforts on a dedicated website to provide a timely and consistent flow of information | Ongoing |
| AIR Transformation Questions | Receive and answer questions regarding AIR Transformation to encourage ongoing dialog and feedback between AIR and industry | Ongoing |
| Transformation Roadshows | Provide an overview of AIR's future organizational design and other transformation efforts to communicate impacts to industry relationships and processes | Post future organization detailed design |
AIR Employee Engagement in AIR Transformation
AIR will conduct employee engagement and outreach activities designed to increase awareness, understanding, and commitment to AIR Transformation throughout detailed design. Selected activities for engagement will include:
| Activity | Description/Objectives | Frequency |
|---|---|---|
| AIR Transformation Communications | Communicate regular status updates on detailed design activities through AIRmails, videos, etc. | Bi-monthly |
| AIR Transformation Questions | Solicit and receive questions to the AIR Communications Mailbox regarding AIR Transformation and provide responses individually | Ongoing |
| Frequently Asked Questions (FAQs) | Solicit and receive questions to the AIR Communications Mailbox regarding AIR Transformation and provide responses individually | As needed |
| Lunch and Learns | Solicit and receive questions to the AIR Communications Mailbox regarding AIR Transformation and provide responses individually | May - August |
| Transformation Roadshows | Solicit and receive questions to the AIR Communications Mailbox regarding AIR Transformation and provide responses individually | September - November |
| TBTs/Manager Meetings | Update managers on detailed design progress and solicit feedback from employees | Monthly |
Last updated: Friday, November 19, 2021