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Safety and Quality Assurance Group

The Safety and Quality Assurance Group assures the safety, effectiveness and supports quality of Flight Inspection Services (FIS) programs through the development and oversight of organizational safety and quality assurance policies and procedures. Key components of the FIS integrated safety system include Flight Safety, Environmental, Occupational Safety and Health, Safety Management System, and Internal Evaluation Programs.

The Flight Safety utilizes a proactive system safety approach, relying on operational risk management to identify and manage risk to our flight operations. Two significant programs have been implemented to facilitate this effort, FOQA (Flight Operational Quality Assurance) and ASAP (Aviation Safety Action Program). FIS is an active participant and vigorous advocate utilizing flight operational quality assurance (FOQA) programs. The programs involve the collection and analysis of data recorded during flight to improve the safety of flight operations, air traffic control procedures, and airport and aircraft design and maintenance. The data used in FOQA programs are the same types stored by digital flight data recorders for accident-investigation purposes, but can be downloaded frequently from quick-access recorders. ASAP is a voluntary safety program designed for FIS’ flight program members to report safety issues and events that may be critical to identifying potential precursors to accidents. ASAP safety data is used to develop corrective actions for identified safety concerns and to educate the appropriate parties to prevent a reoccurrence of the same type of event. ASAP is intended to obtain safety information that is not otherwise available and is an essential complement to our FOQA Program.

The Environmental Program strives to minimize environmental impacts of FIS operations through the design and development of an organizational-wide environmental management system (EMS) that is conformant to ISO 14001 and focuses on pollution prevention, integration of systems, communication of policy, compliance with legal requirements, and continuous improvement of the EMS. The Occupational Safety and Health (OSH) Program assures that FIS employees are provided a work place that is free from recognized hazards by utilizing a safety management system that is intended to meet or exceed all federal, state, and agency OSH requirements based on OHSAS 18001 specifications.

The Safety Management System (SMS) provides a systematic and integrated method for managing the safety of Air Traffic Control and navigation services in the National Airspace System (NAS).

The Internal Evaluation Program is designed to provide management insight regarding potential problem areas before nonconformance occurs and supports continuous improvement of the FIS’ organization.

Contact Information:

Safety and Quality Assurance Group, AJW-38
6500 S. MacArthur Blvd
Oklahoma City, OK 73169


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