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Press Release – FAA Publishes Leaflet on Unruly Passenger Behavior, United Airlines to Help Distribute Leaflet

For Immediate Release

Release No. APA 48-01
July 30, 2001
Contact: Marcia Adams
Phone: 202-267-3462

In an effort to educate the flying public about the consequences of interfering with flight crewmembers performing their duties aboard an aircraft, the Federal Aviation Administration (FAA) has published a leaflet entitled "Safety is Everyone's Responsibility."

"Flight crewmembers are critical to the safety and security of the skies and the flying public," said FAA Administrator Jane F. Garvey. "Unruly passenger behavior cannot be tolerated."

The leaflet, which can be downloaded from the Internet on, outlines the penalties for unruly passenger behavior. The act of threatening, intimidating or physically assaulting flight crewmembers, or other unruly passenger behavior is subject to civil and criminal penalties.

United Airlines will place this leaflet in the airline ticket jacket it issues to passengers at its five hub locations at Denver, Washington Dulles, Los Angeles, Chicago O'Hare and San Francisco airports.

Passengers are encouraged to report any aviation safety concerns to the gate agent or flight crew. In addition, any incidents or concerns also may be reported to the aviation safety hotline on 1-800-255-1111.

A camera-ready copy of the leaflet is available from FAA's Office of System Safety by calling (202) 267-7770. The camera-ready copy may be used freely by anyone with or without the FAA/DOT logos, but if the copy is changed in any way, the logos must be deleted.


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