This page features a narrated animation that explains the cycle of blame in FFP. The table below details the narration and imagery that will be used in the animation.

Audio Narration

Graphic Description

[Narrator] While industry personnel understand the importance of using and following written technical procedures...

Background image of an aircraft hangar.

In the foreground, there are racks of task cards.

[Narrator] ... Failure to Follow Procedures continues to be among the largest safety issues in aviation maintenance.

Several maintenance personnel walking past the task card racks without looking at them.

 "FFP Continues to Be a Leading Safety Issue" displays.

[Narrator] And who gets the blame?

A cycle graphic displays that features six icons as follows:

•    12:00: Wrench

•    2:00: Magnifying glass

•    4:00: Clock

•    6:00: Pen

•    8:00: Briefcase

•    10:00: Gavel

Hand icons point to the next icon in a circle. A question mark displays.

[Narrator] Of course, it must be the mechanic. <Pause> Right?

The wrench icon enlarges and moves to the center of the cycle graphic, labelled "AMTs."

[Narrator] Or does the blame lie elsewhere? Maybe with inspectors who also overlooked some of the procedures?

The magnifying glass icon enlarges and moves to the center of the cycle graphic, labelled "Inspectors".

[Narrator] Often, people blame the manager or supervisor who rushed a task to meet a production schedule or flight departure time.

The clock icon enlarges and moves to the center of the cycle graphic, labelled "Managers".

[Narrator] Some blame the manufacturers who produced documentation that is incomplete, difficult to use, or just too complicated.

The pen icon enlarges and moves to the center of the cycle graphic, labelled "OEMs".

[Narrator] Procedure writers may blame the corporate legal department for requiring too many cautions and warnings.

The briefcase icon enlarges and moves to the center of the cycle graphic, labelled "Lawyers".

[Narrator] The lawyers, in turn, blame regulators for burdensome and unreasonable requirements.

The gavel icon enlarges and moves to the center of the cycle graphic, labelled "Regulators".

[Narrator] The truth of the matter is that everyone is to blame for FFP.

The pointed fingers are now pointing to each icon.

[Narrator] But there’s good news! If everyone is part of the problem, they can also be a part of the solution!

The pointed hands are now all clasped together.

[Narrator] When you – whether you’re a top airline executive or a newly hired mechanic – commit to a culture of continuous procedure following...

The circle graphic enlarges.

"Decide" displays in the middle of the circle.

"Commit" displays in the middle of the circle.

[Narrator] ... you’ll break the cycle of passing the buck on FFP.

"Succeed" displays in the middle of the circle.

[Narrator] In this course, you’ll gain the tools necessary to champion a commitment to reduce FFP events.

A computer monitor and mouse display.

A graphic of a toolbox labeled "Reduce FFP" and a graphic of a trophy appear as if they're coming out of the monitor.