This page features a narrated animation that explains the cycle of blame in FFP. The table below details the narration and imagery that will be used in the animation.
Audio Narration |
Graphic Description |
[Narrator] While industry personnel understand the importance of using and following written technical procedures... |
Background image of an aircraft hangar. In the foreground, there are racks of task cards. |
[Narrator] ... Failure to Follow Procedures continues to be among the largest safety issues in aviation maintenance. |
Several maintenance personnel walking past the task card racks without looking at them. "FFP Continues to Be a Leading Safety Issue" displays. |
[Narrator] And who gets the blame? |
A cycle graphic displays that features six icons as follows: • 12:00: Wrench • 2:00: Magnifying glass • 4:00: Clock • 6:00: Pen • 8:00: Briefcase • 10:00: Gavel Hand icons point to the next icon in a circle. A question mark displays. |
[Narrator] Of course, it must be the mechanic. <Pause> Right? |
The wrench icon enlarges and moves to the center of the cycle graphic, labelled "AMTs." |
[Narrator] Or does the blame lie elsewhere? Maybe with inspectors who also overlooked some of the procedures? |
The magnifying glass icon enlarges and moves to the center of the cycle graphic, labelled "Inspectors". |
[Narrator] Often, people blame the manager or supervisor who rushed a task to meet a production schedule or flight departure time. |
The clock icon enlarges and moves to the center of the cycle graphic, labelled "Managers". |
[Narrator] Some blame the manufacturers who produced documentation that is incomplete, difficult to use, or just too complicated. |
The pen icon enlarges and moves to the center of the cycle graphic, labelled "OEMs". |
[Narrator] Procedure writers may blame the corporate legal department for requiring too many cautions and warnings. |
The briefcase icon enlarges and moves to the center of the cycle graphic, labelled "Lawyers". |
[Narrator] The lawyers, in turn, blame regulators for burdensome and unreasonable requirements. |
The gavel icon enlarges and moves to the center of the cycle graphic, labelled "Regulators". |
[Narrator] The truth of the matter is that everyone is to blame for FFP. |
The pointed fingers are now pointing to each icon. |
[Narrator] But there’s good news! If everyone is part of the problem, they can also be a part of the solution! |
The pointed hands are now all clasped together. |
[Narrator] When you – whether you’re a top airline executive or a newly hired mechanic – commit to a culture of continuous procedure following... |
The circle graphic enlarges. "Decide" displays in the middle of the circle. "Commit" displays in the middle of the circle. |
[Narrator] ... you’ll break the cycle of passing the buck on FFP. |
"Succeed" displays in the middle of the circle. |
[Narrator] In this course, you’ll gain the tools necessary to champion a commitment to reduce FFP events. |
A computer monitor and mouse display. A graphic of a toolbox labeled "Reduce FFP" and a graphic of a trophy appear as if they're coming out of the monitor. |