FFP: The Buck Stops with Me

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Page 13 of 18

Because Jack is committed to reducing FFP risk, he let his supervisor know that the necessary work on the B767-300ER can't safely be accomplished in time for its scheduled departure. Before long, Suzanne, the Director of Maintenance, has to deliver the news to Jim at Operations Control.  

Select the Play button to listen to their phone call. When you're finished, select the Next button and answer the question.

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Select the Play button for more information, and then Next to continue.