U.S. Department
Of Transportation

Federal Aviation
Administration

7210.56C
Air Traffic Quality
Assurance

Distribution: ZAT-721                         August 15, 2002                       Prepared by the Air Traffic

Evaluations and Investigations Staff,

AAT-20

Table of Contents

FOREWORD

CHAPTER 1.  GENERAL

CHAPTER 2.  QUALITY ASSURANCE (QA) PROGRAMS

CHAPTER 3.  TECHNICAL TRAINING DISCUSSIONS

CHAPTER 4.  AIR TRAFFIC INCIDENTS

CHAPTER 5.  AIR TRAFFIC OPERATIONAL ERRORS AND DEVIATIONS,
                         INVESTIGATION AND REPORTING

CHAPTER 6.  SEVERITY INDEX

CHAPTER 7.  OPERATIONAL ERROR DETECTION PROGRAM (OEDP)

APPENDIX 1.        RADAR DATA PROCESSING

APPENDIX 2.        INSTRUCTIONS FOR FAA FORM 7210-2,
                                 PRELIMINARY OPERATIONAL ERROR/DEVIATION INVESTIGATION REPORT

APPENDIX 3.        EXAMPLE OF FAA FORM 7210-2,
                                 PRELIMINARY OPERATIONAL ERROR/DEVIATION INVESTIGATION REPORT

APPENDIX 4.        INSTRUCTIONS FOR FAA FORM 7210-3,
                                 FINAL OPERATIONAL ERROR/DEVIATION REPORT

APPENDIX 5.        EXAMPLE OF FAA FORM 7210-3,
                                 FINAL OPERATIONAL ERROR/DEVIATION REPORT

APPENDIX 6.        INSTRUCTIONS AND EXAMPLE FOR FAA FORM 7210-5,
                                 OPERATIONAL ERROR/DEVIATION RECLASSIFICATION REPORT

APPENDIX 7.        INSTRUCTIONS FOR FAA FORM 7230-6, FLIGHT ASSIST REPORT

APPENDIX 8.        EXAMPLE OF FAA FORM 7230-6, FLIGHT ASSIST REPORT

APPENDIX 9.        INTERVIEW STATEMENT AND PARTICIPATING IN POST INCIDENT
                                 INVESTIGATIONS

APPENDIX 10.     GENERAL REPORTING PROCEDURES

APPENDIX 11.     AIR TRAFFIC INCIDENT HANDLING PROCEDURES

APPENDIX 12.     DATA RETENTION

APPENDIX 13.     OPERATIONAL ERROR/DEVIATION HANDLING PROCEDURES AND
                                 RETURN TO OPERATIONAL DUTY