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I completed the test for a remote pilot. I received a temporary certificate, but I never got my actual license? How should I go about getting this resolved?

If you registered using the FAA IACRA system, the FAA will mail you your license. It typically takes 6-10 weeks from the date the temporary certificate was issued to process the permanent certificate. If it has been more than eight (8) weeks since you received your temporary certificate, contact the Airmen Certification Branch for assistance. If you haven’t registered yet, please visit Become a Drone Pilot and follow Step 3. 

Still can't find what you are looking for? Please feel free to contact the UAS Support Center for general questions and comments.