What does the Certificate Eligibility Warning mean, and what do I do if I get that warning?

A Certificate Eligibility Warning means you will not be able to print a medical certificate.  There are a few reasons this can occur.  If you receive a Certificate Eligibility Warning, please contact AMCSsupport@faa.gov for support.  If the warning is valid, then you should mark Item 62 as Deferred.  This ensures the case will be reviewed by the FAA.  We recommend you enter comments in Item 60 to explain if you would have issued the medical certificate if the warning had not prevented certificate printing.