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120-96A - Operations Control Center (OCC) for Helicopter Air Ambulance (HAA) Operations

Date Issued
January 07, 2016
Responsible Office

This advisory circular (AC) provides information and recommendations to assist helicopter air ambulance (HAA) operators with the development, implementation, and integration of an Operations Control Center (OCC). By requiring larger HAA operators (per Title 14 of the Code of Federal Regulations (14 CFR) part 135, § 135.619) and encouraging smaller HAA operators to implement OCCs and operational control procedures, the Federal Aviation Administration (FAA) intends to further increase HAA safety through the implementation of OCCs.