For the areas served by the New England Region Administration, we provide information on community involvement and aircraft noise issues, including how to submit a noise complaint or inquiry.

Noise Complaints & Inquiries

Noise from Aircraft Operations at Your Community Airport

The FAA's continuing mission is to ensure the safe and efficient use of our nation's navigable airspace. We also participate in an array of research and community engagement activities focused on addressing aircraft noise. However, airport sponsors (i.e., owners/operators) also share the responsibility for reducing incompatible land uses and noise impacts on residents of the surrounding area.

Partnering Airports for Noise Complaints & Inquiries

To serve the public and avoid duplication of efforts between the FAA and airports, Partnering Airports respond to aircraft noise complaints or inquiries within a predefined area from their airport. The FAA and Partnering Airports coordinate responses and share noise-related information.

To send a noise complaint or inquiry about a noise concern:

• Review FAA's noise complaint and inquiry policy (PDF) to become familiar with how we process these submissions.
• Contact Partnering Airport:
  • Bradley International Airport (BDL) (within 7 miles of the airport)
  • Boston Logan International Airport (BOS) (within 20 miles of the airport)
  • Burlington International Airport (BTV) (within 10 miles of the airport)
  • Portland International Jetport (PWM) (within 10 miles of the airport)
• Non-partnering airports: Enter the address where the noise concern occurred to contact the nearest non-partnering airport
• If you wish to send a noise complaint or inquiry not directly related to an airport (or if you have already communicated with an airport), please use the FAA's online noise inquiry form.

Regional Ombudsman

The FAA Regional Administrator designates a Regional Ombudsman.

• Each Regional Ombudsman will work with the Regional Administrator to ensure public inquires related to aviation noise, pollution, and safety are properly addressed.
• Contact the Regional Ombudsman with other aviation noise-related questions and concerns.

Aviation Noise General Information

Learn about aviation noise and FAA's ongoing work to improve our understanding of the ways aviation noise may affect communities.

Community Engagement

The FAA is committed to inform and involve the public, engage with communities and give meaningful consideration to community concerns and views as we make aviation decisions that affect them.

Other Complaint or Inquiry Types

• For safety concerns or to report low-flying aircraft, contact your local Flight Standards District Office. Although low-flying aircraft often raise concerns about both safety and noise, safety takes priority, so the FSDO is your best resource.
• For military aircraft noise complaints, please contact the military.