FAA Office of Aerospace Medicine
Civil Aerospace Medical Institute

Report No: DOT/FAA/AM-77/21

Title and Subtitle: Job attitudes of airway facilities personnel

Report Date: August 1977

Authors: Smith RC, Hutto GL

Abstract: A total of 2,366 employees of the Airway Facilities (AF) Service responded to a detailed questionnaire concerning job satisfaction and such factors as salary, shift schedule, workload, and geographic location.

In general, AF employees reported satisfaction with employment by the AF Service, particularly in the areas judged most important by them: salary, job security, independence and personal responsibility, and achievement. Dissatisfaction was focused on various aspects of working conditions, such as shift rotation, management effectiveness, promotion opportunities, and paperwork. Detailed analyses of responses as a function of such variables as age, grade level, location, and AF program were also presented. The findings were discussed in terms of the implications for improving the job-related attitudes of AF personnel.

Key Words: Airway facilities, Job attitudes, Job motivation, Personnel, Psychology

No. of Pages: 87