FAA Office of Aerospace Medicine
Civil Aerospace Medical Institute
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AVIATION MEDICINE REPORTS

Report No: DOT/FAA/AM-90/14

Title and Subtitle: Human Factors Issues in Aircraft Maintenance and Inspection: Information Exchange and Communications

Report Date: November 1990

Authors: Parker, J. F., J.R., and Shepard, W.T.

Abstract: The Federal Aviation Administration sponsored a 2-day meeting in December 1989 as part of a continuing program to address issues of human factors and personnel performance in aviation maintenance and inspection. This meeting focused on issues of "information exchange and communications." The primary goal was to consider means of ensuring that the exchange of information within the industry responsible for the maintenance of the U.S. air carrier fleet is accurate, efficient, and responsive to the particular needs of this industry. Presentations were given by representatives of commercial aviation interests and covered related efforts from other fields and new technologies having possible application to aviation maintenance. Each presentation was recorded and transcribed for purposes of study and publication. Eight recommendations were made to the Federal Aviation Administration regarding effective communications methodology among the various members of the maintenance industry.

Key Words: Aircraft Maintenance, Aircraft Inspection, Human Factors

No. of Pages: 139