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Report No: DOT/FAA/AM-91/15

Title and Subtitle: Cross-Level Inferences of Job Satisfaction in the Prediction of Intent to Leave

Report Date: October 1991

Authors: Witt, L.A. and Hellman, C.M.

Abstract: An emerging literature has demonstrated that proportionately more dissatisfied employees intend to leave their employing organization while proportionately more satisfied employees intend to remain. The purpose of the present study was to apply criteria for aggregation of individual-level data to the grouplevel using a measure of job satisfaction in the prediction of aggregated grouplevel intent to leave. Data collected from 5,586 employees of the Federal Aviation Administration provided partial support for aggregation. These results have general implications for the use of individual-level job satisfaction scores as predictors of group-level intent to leave.

Key Words: Job satisfaction; Intent to leave; Cross-level inference.

No. of Pages: 10

Last updated: Friday, June 1, 2012