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Report No: DOT/FAA/AM-92/7

Title and Subtitle: Confirmatory Factor Analysis of Burnout Dimensions: Correlations with Job Stressors and Aspects of Social Support and Job Satisfaction

Report Date: February 1992

Authors: Nye, G.,Witt, L.A., and Schroeder, D.J.

Abstract: This study examined the dimensionality and construct validity of Golembiewski, Munzenrider, and Stevenson (1986) revision of the Maslach and Jackson (1981) Maslach Burnout Inventory (MBI). Results of confirmatory factor analyses conducted on data collected from 357 FAA employees in a technical satety-related occupation provided support for a 3-factor, correlated model of burnout. The results suggest that the three factors (emotional exhaustion, depersonalization, and personal accomplishment) were differentially correlated with organizational phenomena of interest. These findings extend the literature beyond analyses on human service-type workers and suggest the utility of developing and implementing different strategies for management interventions to respond to different manifestations of employee burnout.

Key Words: Burnout, Job Stress, Social Support, Job Satistfaction

No. of Pages: 19

Last updated: Friday, June 1, 2012