FAA Office of Aerospace Medicine
Civil Aerospace Medical Institute
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Report No: DOT/FAA/AM-96/24

Title and Subtitle: Flight Inspection Crew Resource Management Training Needs Analysis

Report Date: September 1996

Authors: Lawrence L. Bailey, Ph.D. and Rogers V. Shaw, M.S.

Abstract: On October 26, 1993, there was a fatal crash of a Federal Aviation Administration (FAA) flight inspection aircraft. During the accident investigation, the National Transportation Safety Board (NTSB) cited ineffective crew resource management (CRM) as one of the causal factors and recommended CRM training for flight inspection aircrews. As part of the FAA's response to the NTSB recommendation, a CRM training needs analysis was conducted. Cluster analytic results of the identified training needs suggested three categories affecting crew performance: (1) technical skills, (2) crew coordination skills, and (3) the organization context in which flight inspection crews perform. Implications for CRM awareness training are discussed. The purpose of this reort is to document the flight inspection CRM training needs that emerged from the analyses and to recommend steps for developing a flight inspection CRM training program.

Key Words: Crew resource management, CRM, Training

No. of Pages: 17