FAA Office of Aerospace Medicine
Civil Aerospace Medical Institute

Report No: DOT/FAA/AM-15/2

Title and Subtitle: Operator's Manual for Human Factors in Aviation Maintenance

Report Date: January 2015

Authors: Avers KB, Johnson WB, Ma MJ, Rankin WL, Drury CG, Allen JW, Brys JJ

Abstract: This manual recognizes that readers already know the importance of human factors - a science that pays attention to physical, psychological, and other human attributes to ensure that we work safely and efficiently with minimal risk to others and equipment. The chapters discuss seven critical human factors topics that contribute to the goal of creating and reinforcing a safety culture where employees practice safe habits, both at work and at home:

1. Hazard Identification
2. Procedural Compliance and Documentation
3. Human Factors Training - Evolution and Reinforcement
4. Fatigue Risk Management
5. Human Factors Health and Safety Program
6. Considering Human Factors Issues in Design and Installation, and
7. Measuring Impact and Return on Investment.

The International Civil Aviation Organization, the U.S. Occupational Safety and Health Administration, Airlines for America, Transport Canada, United Kingdom Civil Aviation Authority, the European Aviation Safety Agency, the International Air Transport Association, and information from other entities contributed to this manual.

The seven contributors to this manual have worked in aviation maintenance, medicine, and engineering for an average of 35 years. The contributors characterized the seven topics and related steps discussed in this manual as "information they wish they had known years ago."

Key Words: Airline Maintenance, Human Factors, Safety Culture, Aviation Maintenance, Hazard Identification, Procedural Compliance, Documentation, Human Factors Training, Fatigue Risk Management, Return on Investment

No. of Pages: 28