Passenger Evacuations

Flying is one of the safest ways to travel, but emergencies can happen. Flight attendants and pilots are trained to help passengers evacuate quickly and safely when necessary.

If the flight crew tells you to evacuate, act immediately. Your actions can help save lives—including your own.

Every Second Counts: Save a Life, Not a Bag

Do not grab your bags in the event of an emergency

During an emergency evacuation, every second counts. Bringing carry-on bags or stopping to gather personal belongings can delay everyone from getting off the aircraft. Bags can also block aisles, damage evacuation slides, and increase the risk of injuries. Since January 1, 2023, more than 40 injuries have been reported during aircraft emergency evacuations.

If you're told to evacuate:

  • Leave all carry-on bags behind.
  • Move quickly to the nearest safe exit.
  • Help keep the evacuation moving.

Remember: Save a life, not a bag.

Before Your Flight: Be Prepared

Flight attendant performing in-flight briefing

A few minutes of preparation before takeoff can make a big difference during an emergency. Before every flight:

  • Listen to the safety briefing: Flight attendants explain important emergency procedures and safety equipment.
  • Read the safety information card: It contains aircraft-specific instructions and emergency information.
  • Locate the nearest exits: Count the rows between your seat and the closest exits in front of and behind you. The nearest exit may be behind you.
  • If you're seated in an exit row, pay close attention: You'll receive additional instructions on how to assist during an evacuation if needed.
  • Keep essential items on you: If possible, keep items such as medications, identification, keys, or your phone in a pocket rather than in your carry-on bag.

During an Emergency Evacuation

flight attendant opening emergency exit

If an evacuation is ordered:

  • Follow Flight Crew Instructions: Flight attendants are trained to evacuate passengers quickly and safely. Listen carefully and follow their directions immediately.
  • Stay Calm and Act Quickly: Move quickly without pushing or stopping. Staying calm helps everyone evacuate safely. 
  • Leave Your Bags Behind: Do not stop to retrieve luggage or other belongings. Every second counts.
  • Go to the Nearest Safe Exit: The cabin may be dark or filled with smoke. Follow the floor lighting and crew instructions to the nearest usable exit.
  • Put Your Phone Away: Do not stop to take photos or record video. Filming delays the evacuation and can distract you from important instructions.
  • Use the Evacuation Slide Safely: Remove high-heeled shoes before exiting if possible. Sit and jump feet first onto the slide with your arms crossed over your chest and your legs together. Once outside, clear the area and follow instructions from emergency responders.

Additional Resources