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United States Department of TransportationUnited States Department of Transportation

AC 120-48A - Communication and Coordination Between Flightcrew Members and Flight Attendants

Document Information

Number
120-48A
Title
Communication and Coordination Between Flightcrew Members and Flight Attendants
Status
Active
Date issued
2020-01-27
Office of Primary Responsibility
AFS-200
Description

This AC provides updated guidance for flight and cabin crews regarding communications during emergency and unusual situations. The guidance reflects current industry knowledge based on research and lessons learned from relevant accidents and incidents over the last 40 years. The guidance includes information for cabin operations (standard operating procedures (SOP)), crewmember training, and Safety Management System (SMS)/safety culture).

Content