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What a Tangled Web: Aviation Prosperity, Cybersecurity Risk

Thank you, Professor Truxal, for the kind introduction, and thank you to Leiden University (and the Ministry of Infrastructure and Water Management) for the invitation and for hosting this conference. 

It’s a privilege to be in the Netherlands, a nation with which the United States not only has a long-standing relationship in aviation, but also, a history-making one. 

Just over thirty years ago, our Department of Transportation entered into an “open skies” agreement with the Netherlands, thereby opening our markets to each other for the first time with a European partner. Then, three years later, our two nations signed the world’s first bilateral aviation safety agreement (BASA). Both of those efforts led to comparable agreements throughout Europe, so it seems sporting to accord Amsterdam the status of catalyzer for American aviation.

What I can say without reservation is that the Netherlands is certainly in that role today. The thought leadership Leiden University fosters today will undoubtedly strengthen all of our respective efforts to protect our digital aviation infrastructure. 

This conference comes at a crucial time in that effort, speaking candidly. We are on the cusp of what will be aviation’s most cutting-edge epoch, driven principally by technological evolution at an unfathomable pace and its integration into nearly every aspect of our current air travel and good delivery experience.   

To acknowledge the cyber defense challenges attending that evolution is not alarmist. It’s reality. It is reading a website on your phone two months ago and learning that seven, small German airports experienced Distributed Denial of Service, or “DDOS” attacks, which I suspect most of you know are attempts to crash websites by generating overwhelming traffic. It’s turning on your TV and seeing that less than a month ago, the pro-Russian hacker group, Killnet, executed DDOS attacks on Eurocontrol. It’s hearing on the radio that this is Killnet’s modus operandi because it did the same at fourteen U.S. airports last year. Did any of these efforts amount to more than nuisance, website disruptions? No. Because all of us contributing to this effort examine as many data points as possible. 

We look at assessments from private and governmental actors and can reasonably anticipate the type and number of threats will continue to increase, as will the diversity of malicious actors. None of those prognostications is worrisome precisely because we readily admit what we confront. 

We know the only way to travel risk-free is to never move.  Instead, we game out every conceivable scenario to keep that risk as close to zero as possible because we know the humanitarian value in shrinking the world and facilitating cross-cultural exchange at events like this is too beneficial to forego. 

We know the immense economic benefits of aviation improve far too many lives to be any less steadfast. To appreciate the scale of which I speak, the world’s airlines carry over four billion passengers and nearly 61 million tons of freight per year, creating almost ninety million jobs and adding $3.5 trillion to global GDP. The Air Transport Action Group predicts that by 2038, it will be 143 million jobs and $6.3 trillion. 

Of course, it’s precisely the industry’s financial strength and the stabilizing impact it provides nations through economic growth that make aviation such a tempting target for cybercriminals of all stripes.

We have not only rogue actors and state-affiliated hacking groups, but also nation-states attempting to undermine global cybersecurity. According to the U.S. Cybersecurity and Infrastructure Security Agency, both the Chinese and Russian governments have engaged in malicious cyber activities to pursue their national interests and have targeted the aerospace sector. Aviation regulators and the aviation industry must be prepared to adapt to all cybersecurity threats, no matter the source.

The threats we have articulated speak to the existing aviation airspace, which will become increasingly complex. First, we will see an exponential growth in aircraft in the sky. In the U.S., for example, we already have approximately 860,000 registered remotely piloted aircraft systems, or RPAS, the majority of which are hobbyist-owned.  That number is expected to grow to over 2 million within the next five years, with commercial drones constituting the majority.

As with any aircraft, there are vulnerabilities. RPAS customarily rely upon communication links between the controller and the aircraft to fly safely and receive frequent software updates that may contain anything from computer data needed for flight to geo-fencing to keep drones out of restricted airspace. As Eurocontrol notes, some threat concerns include resulting loss of control, theft of the craft or payload, or use of a platform for jamming, spoofing, or eavesdropping.

In addition, we have exciting emerging entrants in Advanced Air Mobility, or AAM, who will challenge us with new cybersecurity risks.  Recently, I toured manufacturing facilities in California for several companies pioneering eVTOLs (electric vertical takeoff and landing vehicles), or what we also call powered lift, or air taxis.  At some point in the next ten years, provided the aircraft meet the FAA’s requirements for safe operations, we anticipate people leaving Los Angeles International Airport, and via ridesharing-style booking, being able to take an eVTOL into the city center for what these companies claim will be only $3-4 per mile.

These aircraft are designed to simplify flying, and one prototype boasts five seats…with no pilot in the plane. I ask people often about flying in pilotless aircraft. By a show of hands, who here would be willing to take the inaugural flight if you knew you had a supervisor on the ground ready to intercede?

There is incredible enthusiasm for this segment, as these crafts are more environmentally friendly and less noisy than many existing options, but as is true with any aircraft, the public must trust their cybersecurity implicitly, especially if and when AAM moves to an autonomous phase.

Several months back, as I contemplated our future cyber challenges, Sir Walter Scott’s most famous and multi-faceted line from his poem “Marmion” sprung to mind: “Oh, what a tangled web we weave when first we practice to deceive.”

The quote resonated most obviously because “the worldwide web” is host to the threats themselves, coming from a tangled web woven within our national and global networks, which have numerous potential cyberattack vectors. And at their core, all of these attacks are based in deception.

But I also thought about the image of a spider web as aptly describing our complementary and intersecting efforts in cyber protection. Each private company or contractor, each government entity, each NGO, adds strands, often overlaying another, and while it may be construed as tangled, even when there seems to be daylight, we catch almost everything that attempts to infiltrate through that web. It’s a symbolic rejoinder to critics of the progress we’re making to date.

As a public servant, one of my highest charges is ensuring we never lull ourselves into a false sense of cybersecurity. We must conduct an honest appraisal of our mutual perils, and this serves us better.

How, then, does the U.S. contribute to the strength of our web of defenses? 

On March 1, 2023, the White House published the Biden Administration’s National Cybersecurity Strategy to guide U.S. cybersecurity policy and infuse it with our shared values of freedom and democracy in order to create an affirmative vision for our interconnected present and future.

As White House National Cyber Director Kemba Walden noted recently, technology is “values neutral.” It can bring democracy-affirming advancements, transparency and privacy protection, or surveillance, cyberintrusions, and digital authoritarianism. It’s incumbent on all of us to craft a lattice that installs democracy-affirming features into our technology. With this purpose, the National Cybersecurity Strategy established the foundation for five pillars of cybersecurity: (1) Defend Critical Infrastructure, (2) Disrupt and Dismantle Threat Actors, (3) Shape Market Forces to Drive Security and Resilience, (4) Invest in a Resilient Future, and (5) Forge International Partnerships to Pursue Shared Goals.

Today, I will talk about pillars one, four, and five, which are most applicable to the FAA.

Defending Critical Infrastructure…

As many of you know, in the United States, the federal government provides air navigation services, through the FAA’s Air Traffic Organization (ATO). In accordance with the First Pillar, the FAA is investing in long-term efforts to implement a zero-trust architecture strategy and modernize informational and operational technology infrastructure by funding multiple zero-trust architecture projects, as well as other efforts to buttress the security of our networks to the greatest extent possible.

Furthermore, the FAA has expanded its cybersecurity partnerships through the Aviation Cyber Initiative (ACI). The ACI is a U.S. government task force comprised of the U.S. Department of Homeland Security, including the Transportation Security Administration (TSA), the U.S. Department of Defense, and the FAA. ACI focuses on identifying and addressing cybersecurity risk and ensuring cyber resilience of the nation’s aviation ecosystem.

Most recently, the TSA issued a number of cybersecurity-related changes to airport and aircraft operator security programs. These changes require the development of network segmentation policies and controls to ensure that operational technology systems can continue to operate safely in the event that an information technology system has been compromised, and vice versa; the creation of access control measures to secure and prevent unauthorized access to critical cyber systems; implementation of continuous monitoring and detection policies and procedures to defend against, detect, and respond to cybersecurity threats and anomalies that affect critical cyber system operations; and timely security patches for cyber systems.

The FAA is supportive of TSA’s recent aviation-focused cybersecurity enhancements, which will help United States airport and aircraft operators improve their cybersecurity and resiliency.

Moreover, the FAA partners not only with TSA, but also, with the Cybersecurity Infrastructure Security Agency (or CISA), the Federal Bureau of Investigation, and the Intelligence Community to monitor, assess, and communicate on adversarial cyber capabilities and threat activities, supporting and informing cybersecurity and resilience efforts across the Aviation Ecosystem.

Furthermore, the FAA has a robust and adaptable cyber-risk model in place to support our extensive traffic mission and related systems. The FAA will continue to prioritize cybersecurity research and development activities to keep us ahead of evolving cyber threats and risks. 

The FAA has substantial regulatory authority to oversee the safety of civil aviation, from aircraft, to airspace, to aviators. 

The latest aircraft coming off the assembly lines constitute the most visible example of our expanding aviation cyber connections.  

During the FAA’s certification processes, manufacturers are required to address cyber risks when they apply for design approval or a change to a previously certified product. Electronic systems must be designed and installed to perform under any foreseeable operating condition, including cyberattacks.  The FAA’s regulatory authority for civil aircraft ensures cyber risks are managed through the application of design-specific “special conditions.”

The FAA applies the special conditions when the current airworthiness regulations do not contain adequate or appropriate safety standards for a new or novel design feature. These special conditions carry the weight of regulatory requirements and mandate that critical aircraft systems be protected from intentional unauthorized electronic interaction. 

Once an aircraft is in service, the FAA addresses cybersecurity safety by monitoring safety impacts using a data-driven methodology.

Invest in a Resilient Future

We do so at American airports by encouraging our stakeholders to invest in cybersecurity and including cyber-security-related conditions in certain FAA grants.

The FAA has required that airport grant recipients consider and address cybersecurity related to the expenditure of public funds. Prior to receiving construction funds, this cybersecurity requirement must be met.

The U.S. has devoted resources as well. For the Airport Terminal Program, U.S. Department of Transportation Secretary Pete Buttigieg announced the Department’s intent to spend nearly a billion dollars on 104 projects at 99 airports. Additionally, 40 discretionary grants totaling $144 million will go to airports. For the FAA Contract Tower Program, the DOT will fund 33 projects at 29 airports for $20 million. All of these grants will have a cybersecurity compliance component in the grant agreement.

Forge International Partnerships to Pursue Shared Goals

Perhaps of most interest to all of the diverse nationalities assembled here is the US commitment to “build a broad coalition of nations working to maintain an open, free, global, interoperable, reliable, and secure Internet.”

In furtherance of this goal, the FAA advocates engagement in cyber policy drafting discussions with ICAO and other bodies. Correspondingly, the FAA occupies the US Panel Member role for ICAO’s Cybersecurity Panel and the Trust Framework Panel. The latter seeks to develop provisions and guidance to support aviation stakeholders’ ability to have confidence in the integrity and source of digitally exchanged information.

The U.S. collaborates closely with our European partners, including EASA and EUROCONTROL. For example, at the first ICAO Trust Framework Panel meeting, the US and EU declared that the panel should prioritize the development of provisions and guidance to support globally harmonized information security management system (ISMS) implementation; the development of provisions and guidance to support globally harmonized digital identity (DI) implementation;  review practices to ensure ISMS and DI provision compliance; and activities that support information security capacity building for aviation stakeholders.

As a robust partner in these efforts, the United States will marshal expertise across domestic public and private sectors, and concurrently work with our international partners to pursue coordinated and effective international cyber capacity-building and operational collaboration efforts.

The US and Europe need to coordinate to achieve our goals, which should also embed our values in the enterprise. But we should not forget that many different methods can craft resilient and adaptable cyber networks. Although we may spin our webs with varying techniques, our shared goals of preserving the confidentiality, integrity, and availability of information systems shall remain paramount.

Today, if a cyber-incident occurs, we can’t just rely on rule enforcement and punishment.  We also need to learn what happened, why it happened, and what we can do to adapt our aviation ecosystem and prevent the cyber incident from happening again.

Despite speaking in a different context, one of America’s greatest philosophers and heroes, Dr. Martin Luther King, Jr., stated in his “Letter from Birmingham Jail” that injustice anywhere is a threat to justice everywhere. Similarly, a threat to cybersecurity anywhere is a threat everywhere. Cyber threats never tire, and neither must our cyber defense.

As the technology of the aviation ecosystem evolves, we expect that cybersecurity challenges will continue to evolve and will require vigilance and ongoing risk management. Our duty compels us to deploy in-depth security principles—adding layer upon layer of defensive measures. Also, we must act on threat information, detect attacks, and follow up with remediation and updated best practices throughout our diverse network.

As the U.S. civil aviation authority and air navigation service provider, the FAA exists at the crux of the web responsible for promoting safe, secure, and efficient Aviation operations. As we practice what we preach, I am confident that the FAA’s aircraft certification process, from design to manufacturing certification, has ensured robust cybersecurity protections for our nation’s aircraft fleets.  Once these aircraft lift off, the FAA will continue to keep our internal and navigation services fortified and resilient to maintain our services to the thousands of aircraft in our skies in a single moment.

The FAA’s work and policies implement the United States' commitment to National Cybersecurity Strategy five pillars from the FAA’s internal and external investments in defense to international collaboration.

As international aviation leaders, we cannot haphazardly tie together our cyberspace. Instead, we must carefully design and craft an architecture built to last that can be improved on and defend ourselves against the many avenues of attack available to ill-intended entities.  We live in the tangled international aviation webs we have interwoven, and our shared burden is to build an ever-adapting cyber defense system.

Thank you.
 

PASS Convention Remarks

Introduction  
 
Good Morning! It is such an honor to be here with you today at this exciting, challenging and pivotal time for FAA and the aviation industry. Since stepping in as Acting Administrator for this Agency, I have been deeply impressed by the dedication and hard work each and every one of you do daily to keep our skies safe.   
 
I want to start by thanking Dave Spero, Carlos Aguirre, and the entire PASS executive board for inviting me here today.  I have appreciated getting to know Dave over the last few months — between contract negotiations and the Administration’s efforts on in-person work, it has been a lively time!  It is evident that Dave is committed to you as members, and to the safety of the flying public.  
 
Oh, and he makes a mean YouTube video too! 
 
I also want to acknowledge so many of you who have served in our military.  Thank you for your service. 
 
I am the proud daughter of two WWII veterans.  My father wanted to be a pilot, but he was too short, so they put him in the nose of the plane as a bombadier navigator.  He flew 26 missions over Europe, including on D-Day.  My mother was a WAC and drove a truck in Washington, DC and later helped organize the clerical workers at Harvard.  They really were the greatest generation and I learned so much from the both. 
 
I also want to thank NTSB Chair Jennifer Homendy for her inspiring remarks and for her partnership and dedication to making our industry the safest it can be. 
 
And I want to thank our leadership in ATO and AVS who are at the conference — Jeff Planty and Larry Fields.  We are all here in Pittsburgh to foster that strong collaboration between FAA and PASS, to share our thoughts, and, most importantly, to hear from all of you.  
 
Importance of your work  
The traveling public is not always aware of what you do, but the FAA leadership knows and values it.  I have been fortunate to be able to get out into the field and see your members’ work firsthand at airfields, towers, TRACONs and other facilities, including the amazing team effort at Oshkosh.   

It was inspiring to see the whole FAA team there, including ATO and AVS on the ground, processing record numbers of aircraft, providing support for aircraft incidents and accidents, and conducting outreach to the aviation community. 
 
As far as I can tell, outside of DoD, the FAA oversees the most complex 24/7 operational system in the entire Federal Government, responsible for the safety of millions of travelers and supporting an industry that accounts for 5 percent of GDP and over 2 million jobs.   
 
And it is no exaggeration to say, we could not do it without all of you.    
 
From Aviation Safety Inspectors in AVS to Maintenance Technicians in TechOps — you are the FAA’s miracle workers. For those of you who work in TechOps, you have the unique challenge of working with the oldest equipment in our system, as well as the most cutting edge technology — and everything in between.  
 
When I say old, I mean old: you all know this, radars that use 50-year-old technology. Buildings that are just as old, some older. Instrument Landing Systems that require you to be resourceful…tracking down replacement parts across the country or even building or printing parts yourselves when necessary. 

And while we need to maintain some of these old systems, we are counting on your members to bring new technology online, including the FAA Enterprise Network System (FENS). It is going to be a massive task to transition the new FENS system and we will be relying on your members to help make the effort a success. 
 
And that is all in addition to your life-saving work setting, overseeing, and enforcing safety standards for all aspects of the aviation industry—airlines, manufacturers, repair stations, advanced air mobility, and aviation professionals.  You all know what a huge and incredibly important job it is, not only for the US, but globally as well, as these programs directly impact every facet of domestic and international civil aviation safety. 
 
Your work will continue to evolve as we move into the future of aviation, specifically with advanced air mobility coming on line.  We are counting on you to be creative and innovative, as we know you are —while we work to integrate AAM vehicles safely into our system.     
 
We are also counting on you as the FAA seizes the opportunities — and tackles the challenges ahead — in these politically complex times.   
 
So thank you again for the work you do, we are grateful. 

Contract  
This is why we have been committed to ensuring your current contract negotiations get finalized quickly.  When I came on board as Acting Administrator, it probably won’t surprise anyone in this group that Dave was one of the very first people I heard from wanting to make sure that the FAA/PASS contract negotiations were high on my list.     
  
I know that the negotiations take time, and Dave drives a hard bargain, I mean the guy is relentless!  But our respective teams have made great progress in recent weeks and I am hopeful we are close to a long-term AVS contract that will support PASS members and recognize your contributions to the agency.  And I look forward to continuing negotiations for ATO soon after.  

AOA Role & PASS Members as Mission Critical  
At the outset of becoming Acting Administrator, I set a handful of goals. The first of those goals was to have a safe and smooth summer for the traveling public. You have been critical to helping us with that safety focus by conducting certification and oversight, and keeping our equipment and technology in good working order.  
  
The second goal I set was to provide the resources you need to do your job. We are working on that with both the budget and appropriations process, as well as FAA reauthorization. I know that stable and predictable funding is absolutely crucial to the FAA’s mission. 
 
For the upcoming fiscal year, I am encouraged that the Senate’s proposed appropriations bill funds the President’s request for the FAA’s operations and facilities and equipment. We still have some work to do to get this across the finish line and in a good place.  It will be a key priority for the entire FAA and DOT leadership. 
 
And we are focusing on implementing the Bipartisan Infrastructure Law’s $5 billion program to modernize air traffic buildings and equipment as well as bring in new facilities and technology. This includes things like the tower replacement program that we established in partnership with PASS. And these dollars will also help us meet our sustainability goals for the next era of aviation.  
 
The last goal I set was to get you a confirmed administrator to provide stable, long-term leadership for the FAA.  I have no news on that front at the moment, but I am very hopeful that we will see a very qualified nominee soon. And I will do everything in my power to help with their confirmation and a smooth transition. 
 
Return to Office  
And as far as working together, I want to touch on something that I know has been top of mind for a lot of people and has caused a lot of concern – more in person work for those that are NOT in field or operational roles, as so many of your members are. 
 
I will admit that it has been a challenge — to put it mildly — at the FAA and at other Federal agencies to meet the Administration’s desire for more in-person work and collaboration while maintaining the flexibilities of telework as well.  
 
The FAA leadership does believe we must position the agency for a future that will have a greater volume of traffic and complexity in the NAS and meet the demands of our many stakeholders.  To do this we do believe we need to increase our in-office presence, again for non-operational and field staff.   
 
However, we need to do this collaboratively with our union partners and our management team and it is not a one-size fits all approach.  We appreciate your patience as we work closely with Dave and other union leaders to find better ways to engage and develop guidance in the near future.   
 
Closing 
 
I know PASS members — our miracle workers — are in high demand in industry, but I also hope you get deep satisfaction out of ensuring the safety of the traveling public and national airspace system — some of the most critical work in the Federal Government.   
 
So on behalf of myself, Secretary Buttigieg and the entire FAA leadership team, let me express our gratitude to you and your members for that commitment to public service.  I personally think there is nothing more rewarding. 
 
Let me close by again thanking you for having me here today and I look forward to taking some questions. 
 

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