The Office of Civil Rights has established the National Intake Unit for current and former employees and applicants who wish to initiate the EEO Pre-Complaint process. To initiate the process, you may fill out the form below, send an email to ACR Complaint Services, or call 1 (888) WK-IT-OUT (1 (888) 954-8688) or 1 (800) 877-8339 (TTY relay service). The hours of operation are from 8:00 a.m. to 6:00 p.m. ET, Monday through Friday except for holidays. If you need to contact us during non-operational hours, please leave a voicemail and a counselor will return your call within the next business day.