The Office of Civil Rights has established the National Intake Unit for current and former employees and applicants who wish to initiate the EEO Pre-Complaint process. To initiate the process, you may call 1 (888) WK IT OUT (1 (888) 954-8688) or 1 (800) 877-8339 (TTY relay service). To file online, please go to the FAA EEO eFile Portal. You may also email the National Intake Unit at 9-ACR-EEOComplaint-Services@faa.gov.
The hours of operation are from 8:00 a.m. to 6:00 p.m. EST, Monday through Friday except for holidays. If you need to contact us during non-operational hours, please leave a voicemail and a counselor will return your call within the next business day.