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Contact Us

Not an FAA Logistics Center customer, but need assistance? Visit the FAA's "Contact Us" page. There, you'll find helpful information for reporting safety issues, getting help with airline complaints, and much more!

The Customer Service Branch, AML-031, is the communications focal point for the FAA Logistics Center. Our mission is to serve FAA Logistics Center customers throughout the National Airspace System (NAS), Department of Defense (DoD), U.S. Customs and Border Protection (CBP), and other government agencies.

Our customer service specialists assist with order processing, order status, and part number research. We also receive and process customer feedback through our Customer Service Action (CSA) process. Our customer service field representatives promote goods and services available from the FAA Logistics Center, address customer issues, and visit customer facilities. They are the central point of contact for the FAA's National Operations Control Center (NOCC) and FAA Logistics Center disaster coordinators.

If you are an FAA Logistics Center customer requiring assistance, please contact us using one of the following formats:

Phone: 405-954-3793 or 888-322-9824

Email: Customer Care Center

Fax: 405-954-4136

U.S. Mail:

Customer Service Branch
FAA Logistics Center
6500 S. MacArthur Boulevard
Bldg. 2 (LSF), Mail Stop AML030
Oklahoma City OK 73169

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