Meet Katie, Our Chatbot

Meet “Katie,” our virtual FAA chatbot who can help answer your questions on common aviation topics and noise. Katie can direct you to relevant pages on our website and help you find related content and media. Katie is inspired by Katharine (“Katie”) Wright, the younger sister of the Wright brothers, Wilbur and Orville Wright, who built and flew the first successful aircraft. Katie was a teacher by trade and served as a key representative at the Wright Company, offering advice and support to her brothers throughout their aviation endeavors. Inspired by Katie, our chatbot can help you find the information you need.

What can Katie do?

Katie can provide information about the FAA, our services, and respond to questions about common aviation topics and noise. She can provide information based on the questions, keywords, and search terms you enter.

Katie is fluent in both English and Spanish. Katie will always respond by typing her answers. Below her response, she may also provide related topics for you to explore. You can also ask Katie questions aloud with our speech-to-text option. To do so, simply click on the microphone icon in the chat window.

Chat with Katie

Chat with Katie by clicking on the “Have a question? Ask the FAA Chatbot” icon in the bottom right corner of the FAA Community Engagement or Noise webpages. Katie is available on desktop and laptop computers, as well as on mobile devices. If you would like to view Katie’s responses in a larger window, click on the arrow icon in the top right corner of the chatbot window.

Learn More

Katie’s development team is continuously reviewing and adding additional information to her knowledge base. You can provide feedback in the chatbot to help us improve. Please do not provide any personally identifiable information such as your name, location information, or contact information.

Notice and Consent: Do not include any Personally Identifiable Information (PII) in your input in this chatbot. By using this chatbot, you agree that the information you provide as input may be used to improve and train our natural language processing (NLP) model, including third-party NLP services.