SMS for Air Traffic Service Providers

The primary service of the Air Traffic Organization (ATO) is to move air traffic safely and efficiently. Our customers are commercial, general aviation and the military. Our employees are the service providers — the controllers, technicians, engineers and support personnel whose daily efforts keep aviation moving.

Our strategy is to make the air traffic system even safer by improving our Safety Management System (SMS) and, where appropriate, improving standards to achieve an even higher level of safety performance. This means integrating an SMS throughout the ATO.

SMS Point of Contact

Gregory Pray
Air Traffic Organization Safety Management Group Manager
(202) 267-6052
gregory.pray@faa.gov