Robert C. McMillan

Director, Audit & Evaluation

Robert McMillan HeadshotRobert McMillan is the Director, Audit & Evaluation (AAE) an independent office located and reporting to the Federal Aviation Administration (FAA), Administrator’s Office. He is the Department of Transportation’s and the FAA’s appointed executive officer and focal point for public and employee safety complaints, reports of fraud, waste, and abuse, internal FAA rule or policy violations, and whistleblower protection.  He is the principal agency reviewing authority on safety-related disclosures and audits and evaluations. He executes and provides guidance on conducting proper, thorough, and impartial investigations and conducts assurance reviews of the FAA Lines of Business investigative results to ensure investigations and reports are properly managed. Additionally, Mr. McMillan oversees investigations and safety-related concerns identified by hotline complaints and other external oversight organizations, such as the Office of Special Counsel, the Government Accountability Office and the U.S. Department of Transportation Office of Inspector General. Mr. McMillan serves as the FAA’s Whistleblower Ombudsman and also provides executive oversight of the FAA’s hotlines for employees, air carrier employees and their contractors, and the general public. 

Prior to joining the FAA, Mr. McMillan was a member of the Senior Executive Service (SES) at the Department of Veterans Affairs, Veterans Health Administration. He was the Chief Audit Executive and Executive Director, Office of Internal Audit, and served as an independent Trusted and Principal Audit Advisor under the auspices of the Under Secretary of Health, providing oversight and executing audits, assessments and evaluations of operations and delivery of care to veterans. Prior to that, also in an SES capacity, he served as the Executive Director of Regulatory Audit and Agency Advisory Services for the Department of Homeland Security, U.S. Customs and Border Protections, Office of Trade. In this role, he provided executive oversight of the domestic and international Annual Audit Plan and Risk Management Audit Strategy and operated as the principal representative and advisor for his office at interagency and international meetings. During his tenure, Robert's teams identified more than $1 billion in identified loss of international trade revenue due to the U.S. government.

Prior to joining public service, Robert held various executive leadership positions in the private sector, including roles within the healthcare, financial services, and consumer products industries. He served as Chief Financial Officer and Deputy Chief Financial Officer for AmeriHealth Caritas/Chartered Health Plan.  He held two positions with the Blue Cross Blue Shield Association, i.e., Chief Executive Director of Audit, Finance, Privacy and Compliance, and Integrity and Director of Sarbanes-Oxley and Compliance and Manager of e-Commerce. 

Robert earned a Bachelor of Science degree from Virginia State University. He also earned a Master of Business Administration and a Master of Science in Information Technology from Johns Hopkins University. He is a Certified Internal Auditor, Certified Internal Controls Auditor, and Professional Certified Coach, credentialed from the International Coaching Federation. He completed the Harvard Kennedy School Executive Education Certificates in Public Policy and Public Leadership in 2021 and 2020, respectively. He also completed the Harvard Kennedy School Senior Managers in Government program in 2017.

Last updated: Thursday, July 11, 2024