The Logistics Center was ISO 9002 Certified August 1998 and recertified in August 2001, and is currently ISO 9001:2015 certified. Quality has been an integral part of the Logistics Center operations for many years. In 1997, the Center decided to carry our quality system one step further and become ISO certified. This process is one of many initiatives which will help fulfill our vision of becoming a "world class" logistics organization. Before we committed to this stringent certification, we performed some rigorous research and here is what we discovered.

On This Page...

• What is ISO?
• What benefits do ISO certified organizations reap?
• What is the ISO 9000 Series Standard?
• Which standard is the FAA Logistics Center being audited against?
• Is ISO 9000 a product certification standard?

What is ISO?

The International Organization for Standardization (ISO) is a world wide federation founded in 1946 to promote the development of international manufacturing, trade and communications standards. ISO is composed of 147 member countries with the American National Standards Institute (ANSI) representing the United States.

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What benefits do ISO certified organizations reap?

• Improved Management
• Control/Organization/Planning
• Greater Consistency Across Organization Sites
• Improved Customer Service
• Improved Staff Retention/Motivation
• Reduced Waste

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What is the ISO 9000 Series Standard?

ISO 9000 is a set of generic standards that provide quality management guidance. The intent is to have a company document "what it does" and "do" what it documents.

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Which standard is the FAA Logistics Center being audited against?

The Logistics Center is being audited to ISO 9001:2015.

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Is ISO 9000 a product certification standard?

No. IIt is the quality management system based on seven quality management principles that senior management can apply to promote organizational improvement. 

The seven principles are:

1. Customer focus
2. Leadership
3. Engagement of people
4. Process approach
5. Improvement
6. Evidence-based decision making
7. Relationship management

An organization that is ISO registered utilizes the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization.

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