The Logistics Center was ISO 9002 Certified August 1998 and recertified in August 2001. Quality has been an integral part of the Logistics Center operations for many years. In 1997, the Center decided to carry our quality system one step further and become ISO certified. This process is one of many initiatives which will help fulfill our vision of becoming a "world class" logistics organization. Before we committed to this stringent certification, we performed some rigorous research and here is what we discovered.

What benefits do ISO certified organizations reap?

Improved Management Control/Organization/Planning
Greater Consistency Across Organization Sites
Improved Customer Service
Improved Staff Retention/Motivation
Reduced Waste

What is ISO?

The International Organization for Standardization (ISO) is a world wide federation founded in 1946 to promote the development of international manufacturing, trade and communications standards. ISO is composed of 147 member countries with the American National Standards Institute (ANSI) representing the United States.

What is the ISO 9000 Series Standard?

ISO 9000 is a set of generic standards that provide quality management guidance. The intent is to have a company document "what it does" and "do" what it documents.

Which standard is the FAA Logistics Center being audited against?

The Logistics Center is being audited to ISO 9001:2000

Is ISO 9000 a product certification standard?

No. It is the quality management system used to produce a product that is registered, not the product itself. An organization that is ISO registered can claim that it has a documented quality management system that is implemented and followed consistent