Key Officials

• Assistant Administrator for Human Resource Management - Angelia G. Neal
• Deputy Assistant Administrator for Human Resource Management - Bisa Cunningham
• Executive Director, Human Resource Services - Heather Fernuik
• Executive Director, Accountability and Strategic Business Management - Dominique Wallace (Acting)
• Executive Director, Career & Leadership Development - Doug Holt
• Executive Director, Labor and Employee Relations - Kevin Androsian
• Executive Director, Compensation, Benefits and Worklife - David Fitchitt 

Contact our office: 202-267-3456

Frequently Asked Questions

What is the Accountability Board?

On July 1, 1998, the FAA Administrator established the Accountability Board to provide oversight and ensure that management is accountable for responding to allegations of sexual harassment, misconduct of a sexual nature, and related reprisal. The Board, comprised of senior level executives, sets standardized procedures so that management responds to allegations in a timely, consistent, and appropriate manner.

In 2000, the Administrator expanded the scope of the Board to include harassment or other misconduct that creates, or may reasonably be expected to create, an intimidating, hostile, or offensive work environment. This includes allegations of harassment covered by the Equal Employment Opportunity Commission (EEOC).

In 2018, the scope of the Board expanded further to include the inappropriate use of genetic information, social media and management's failure to report allegations to the Board.

What kinds of allegations does the Board cover?

The Accountability Board reviews management's responses to:

• Allegations of sexual harassment that may include unwelcome sexual advances, requests for sexual favors, or verbal or physical conduct of a sexual nature when submission to, or rejection of, such advances or requests:
  • Are made a term of employment; or
  • Are the basis for employment decisions; or
  • Unreasonably interfere with an individual's work performance or create an intimidating, hostile, or offensive work environment.
• Allegations or incidents of misconduct of a sexual nature that include behavior that falls short of the legal definition of sexual harassment but has an impact on job performance, or is not conducive to a professional work environment.
• Allegations or incidents of verbal, written, graphic, or physical harassment and other misconduct that create, or that may reasonably be expected to create, an intimidating, hostile, or offensive work environment. This includes management’s failure to report allegations, reprisal for participation in the Accountability Board process, and harassment that is prohibited by law.

The scope of the Accountability Board does not include allegations of harassment involving:

• Non-selections
• Disciplinary Actions
• Promotions
• Performance Management
• Other Personnel Actions

The Accountability Board reviews actions taken by management for timeliness, consistency, and appropriateness, but does not recommend or take disciplinary action. The function of the Accountability Board is oversight; it does not usurp managerial or supervisory authority or responsibility.

What are the timeframes for reporting?

• Anyone reporting allegations or incidents of harassment or misconduct within the scope of the Accountability Board should report to management or the Accountability Board as soon as possible after the incident occurs – but no later than 60 working days after the date the incident allegedly occurred.
• Management must report allegations to the Accountability Board within two working days from the date of becoming aware of the allegation. Allegations reported to EEO counselors, Office of Civil Rights Staff, and the Administrator's Hotline must also be reported to the Accountability Board within two working days.
• Management has 15 working days from the date it became aware of the allegation to conduct an inquiry and propose action.

If management believes that the allegation warrants a security investigation (based on the sensitivity and complexity of the allegation), management forwards the request for investigation to the Accountability Board staff who will, in turn, forward the request to the Office the Assistant Administrator for Security and Hazardous Materials. Security has 30 working days from the date of referral to complete the investigation and generate a report of investigation (ROI). Management has 10 working days from the receipt of the ROI to proposed action.

Who are the Members of the Board?

• Executive Director, Accountability Board
• Assistant Administrator for Human Resource Management
• Assistant Administrator for Civil Rights
• Assistant Administrator for Security and Hazardous Materials
• Representative from the Office of the Chief Counsel
• Representative from the Office of the Secretary of Transportation's Office of Human Resource Management
• Associate/Assistant Administrator employing the individual against whom the allegation is made

Accountability Board Contact Information

Human Resource Management

FAA Human Resources Mission

We take care of the people who make it safe to fly!

FAA Human Resources Vision

To provide innovative people services and strategic solutions in a changing world.

FAA Human Resources Operating Principles

• Assume positive intent and embrace diverse perspectives.
• Have the right people at the table: work together to accomplish the mission.
• Lead by example: model FAA and AHR values.

FAA Human Resources Values

• Respect
• Accountability
• Teamwork
• Customer Service
• Collaboration

We embrace the values of the FAA and relate them to our everyday responsibilities.

FAA Mission

Our continuing mission is to provide the safest, most efficient aerospace system in the world.

FAA Vision

We strive to reach the next level of safety, efficiency, environmental responsibility and global leadership. We are accountable to the American public and our stakeholders.

FAA Values

• Safety is our passion.
• Excellence is our promise.
• Integrity is our touchstone.
• People are our strength.
• Innovation is our signature.

Accountability Board

• Frequently Asked Questions
  • What is the Accountability Board?
  • What kinds of allegations does the Board cover?
  • What are the timeframes for reporting?
  • Who are the members of the Board?
• Contact Information

Human Resources Office Directory

FAA National Headquarters

Headquarters Human Resource Services Division
800 Independence Ave., SW
Washington, DC 20591
202-267-8012

Benefits Operations Center (BOC)

The BOC is a service for FAA Federal employees and their families for benefits and retirement assistance. You can contact 1-855-FAA-BENE (322-2363) or email 9-ACE-FAA-BENE@faa.gov

Please note: If you are applying for a job with the FAA, you cannot receive assistance with your application through this number.

Alaskan Region

Alaska Regional Human Resource Services Division
222 West 7^th Ave, #14
Anchorage, Alaska 99513-7587
907-271-5471
State: Alaska

Central Region

Central Regional Human Resource Services Division
DOT Regional Headquarters Building
901 Locust, Room 402
Kansas City, MO 64106
816-329-2650
States: Kansas, Nebraska, Iowa and Missouri

Eastern Region

Eastern Regional Human Resource Services Division
159-30 Rockaway Blvd., Room 207
Jamaica, New York 11434-4809
Mail Address: 1 Aviation Plaza
Jamaica, New York 11434-4809
718-553-3132
States: Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, West Virginia and District of Columbia

Great Lakes Region

Great Lakes Regional Human Resource Services Division
2300 E. Devon Avenue
Des Plaines, IL 60018
847-294-7316
States: Illinois, Indiana, Michigan, Minnesota, North Dakota, Ohio, South Dakota and Wisconsin

Mike Monroney Aeronautical Center

Aeronautical Center Regional Human Resource Services Division
6500 South Mac Arthur Blvd.
Oklahoma City, OK 73169
Mail Address: P.O. Box 25082
Oklahoma City, OK 73125
405-954-3501

New England Region

New England Regional Human Resource Services Division
12 New England Executive Park
Burlington, MA 01803
781-238-7280
States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont

Northwest Mountain Region

Northwest Mountain Regional Human Resource Services Division
2200 S. 216^th Street
Des Moines, WA 98198-6547
Phone: 206-231-4070
Fax: 206-231-4158 or 206-231-4153
States: Colorado, Idaho, Montana, Oregon, Utah, Washington and Wyoming

Southern Region

Southern Regional Human Resource Services Division
1701 Columbia Avenue
College Park, GA 30337
404-305-5300
States: Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee and Virgin Islands

Southwest Region

Southwest Regional Human Resource Services Division
10101 Hillwood Pkwy
Fort Worth, TX 76177
817-222-5810
States: Arkansas, Louisiana, New Mexico, Oklahoma and Texas

Western Pacific Region

Western Pacific Regional Human Resource Services Division
777 S. Aviation Blvd., Suite #150
El Segundo, CA 90245
424-405-7320
States: Arizona, California, Nevada, Hawaii, Guam and American Somoa

William J. Hughes Technical Center

Tech Center Regional Human Resource Services Division
Atlantic City International Airport
Atlantic City, NJ 08405
609-485-6620

FAA Student Volunteer Service Program