Noise Complaints & Inquiries
The FAA's mission is to ensure the safe and efficient use of our nation's airspace. We also participate in research and community engagement activities focused on aircraft noise. Airport owners/operators (sponsors) also share the responsibility to reduce impacts on area residents. You can review FAA's noise complaint and inquiry policy to learn how FAA processes noise complaints and inquiries.
Topics on this page:
- Noise from Aircraft Operations at Your Community Airport
- Regional Ombudsman
- FAA Noise Ombudsman
- Other Complaint or Inquiry Types
Noise from Aircraft Operations at Your Community Airport
To send a complaint or inquire about a noise concern to an airport sponsor:
- Locate the airport to contact with your noise concern. You will need to enter the address where the noise concern occurred to find contact information for airports in the area.
- If you need further assistance, submit a complaint or inquiry through the FAA Noise Portal.
Regional Ombudsman
At each of the FAA's nine regional offices throughout the United States, we have an ombudsman to address public inquiries related to aviation noise, pollution, and safety. You can contact the Regional Ombudsman with aviation noise-related questions and concerns not addressed by the airport.
FAA Aircraft Noise Ombudsman
The FAA’s Aircraft Noise Ombudsman serves as a liaison with the public on issues regarding aircraft noise. If you have a specific question, comment, concern or complaint that cannot be answered or addressed by any of the methods above, please submit your concern through the following channels:
Online: The ANCIR Portal is the preferred way to contact the Aircraft Noise Ombudsman.
Phone: Leave a voice message at (202) 267-3521
If leaving a voicemail, please provide your full name, complete address, a brief description of your concern, and your email or mailing address if you do not have email. Without this information, we cannot process your request. Due to high call volume, we are not able to respond to repeat concerns.
Mailing Address:
Federal Aviation Administration
Aircraft Noise Ombudsman
c/o ANCIR Portal, ARA-210
800 Independence Ave. S.W.
Suite 306
Washington, DC 20591
Other Complaint or Inquiry Types
- Safety Concerns for Low Flying Aircraft. For safety concerns, your local Flight Standards District Office can provide assistance. Please note that the Flight Standards District Office focuses on safety, not noise. For more information, see the federal aviation regulations about aircraft minimum altitude requirements.
- Military Aircraft: The FAA does not release information regarding the operations of military aircraft. If you live near a military installation, contact their noise office or community relations department for more information on their operations in your community. If the military base was not responsible for the noise you experienced, they may be able to direct you to the correct military installation for more information.