The FAA's mission is to ensure the safe and efficient use of our nation's airspace. We also participate in research and community engagement activities focused on aircraft noise. Airport owners/operators (sponsors) also share the responsibility to reduce impacts on area residents. You can review FAA's noise complaint and inquiry policy to learn how FAA processes noise complaints and inquiries.

Topics on this page:

• Noise from Aircraft Operations at Your Community Airport
• Regional Ombudsman
• FAA Noise Ombudsman
• Other Complaint or Inquiry Types

Noise from Aircraft Operations at Your Community Airport

To send a complaint or inquire about a noise concern to an airport sponsor:

• Locate the airport to contact with your noise concern. You will need to enter the address where the noise concern occurred to find contact information for airports in the area.
• If you need further assistance, submit a complaint or inquiry through the FAA Noise Portal.

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Regional Ombudsman

At each of the FAA's nine regional offices throughout the United States, we have an ombudsman to address public inquiries related to aviation noise, pollution, and safety. You can contact the Regional Ombudsman with aviation noise-related questions and concerns not addressed by the airport.

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FAA Noise Ombudsman

The FAA's Aviation Noise Ombudsman serves as a liaison with the public on issues regarding aircraft noise. If you have a specific question, comment, concern or complaint that cannot be answered or addressed by any of the methods above, please contact the Aviation Noise Ombudsman and provide the following:

• Your name – Your first and last name
• Street Address or Cross Streets – Please provide the street address or cross streets where the event(s) occurred. The FAA can more accurately research and determine a cause of an event(s) with more accurate details being provided. This information is important not only in determining the initial cause of an event(s), but also to track continual occurrences that can point to a systemic issue. Please enter your home address, if this is not related to a noise complaint.
• Zip code – Please provide the zip code in which the event(s) occurred
• State – Please provide the state name in which the event(s) occurred
• Approximate Start Date and Time of Event – The times and dates you are experiencing the noise disturbance
• Description – Please describe the event and the location of the event(s) as best you can
• The type of aircraft causing the complaint (i.e., jet, helicopters, propeller, unknown)
• Aircraft Description – Please provide any additional details to help describe the aircraft to include color, number and placement of large wing(s) (top, middle, bottom of aircraft), and number and placement of engines (tail, body, wing).
• Airport Source – Please provide the airport name that the aircraft left from or was heading to (if known). This is the airport that you may believe the inquiry is associated with.
• Repeat Occurrence – Please indicate if this is a repeat occurrence (Yes/No)
• Officials Contacted to Date – Please indicate whether any additional government officials have been contacted and include their name, office title, and how they were contacted (such as email, letter, or phone).

To contact the FAA Aviation Noise Ombudsman, please send an email to 9-awa-noiseombudsman@faa.gov or leave a voice mail at (202) 267-3521. These messages can be efficiently distributed to the appropriate subject matter experts to address your concern.

If you would prefer to send a letter through the mail, you may do so at the following address:

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Other Complaint or Inquiry Types

• Safety Concerns for Low Flying Aircraft. For safety concerns, your local Flight Standards District Office can provide assistance. Please note that the Flight Standards District Office focuses on safety, not noise. For more information, see the federal aviation regulations about aircraft minimum altitude requirements.
• Military Aircraft: The FAA does not release information regarding the operations of military aircraft. If you live near a military installation, contact their noise office or community relations department for more information on their operations in your community. If the military base was not responsible for the noise you experienced, they may be able to direct you to the correct military installation for more information.

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