Organizational Effectiveness

Mission

Organizational Effectiveness ensures consistency, interdependence, critical thinking, and agility across the Division through implementation of SMS, SAS, QMS, workforce development, and communications.

Responsibilities

• Ensures the maintenance and implementation of the QMS and quality processes are applied across the division.
• Manages workforce development effort for division employees and maintains the efforts for the Flight Standards Services OJT program.
• Conducts strategic planning for the division through tools including the One Division Plan and the Annual Performance Plan.
• Analyzes and evaluates field execution of special training programs related to flight technologies and PBN and assists the agency in the conduct of approved programs.

Projects and Programs

• Business planning for the division
• One Division Plan
• Communications for the division
• Change management

• Employee development (including division workshops, OJT)
• QMS and division processes
• Records management (filing, document control, correspondence)
• Safety Programs (SAS, SMS)

Address:
Federal Aviation Administration
Flight Technologies and Procedures Division
Organizational Effectiveness
6500 S. MacArthur Blvd.
Building 26, Suite 217
Oklahoma City, OK 73169

Email: 9-awa-avs-afs405@faa.gov