The Credentialing Program implements the Administrator's direction for independent oversight of the ATO's personnel certification program, and it ensures that those performing direct safety-related air traffic control services and/or certify systems/subsystems/services maintain required skills. ATO must maintain the NAS at a safety level that is at least equal to the baseline, in compliance with current policies, processes, and procedures that are documented in orders, handbooks, and manuals.
- The International Civil Aviation Organization (ICAO) established International Standards for the licensing of aviation personnel including air traffic controllers in Annex 1 — Personnel Licensing from the Convention on International Civil Aviation.
- FAA Order 1100.161 Air Traffic Safety Oversight, directed AOV to develop and maintain a Credentialing Program in accordance with ICAO Annex 1 to ensure that operational personnel have the required knowledge, skills, and abilities to perform their assigned functions.
- FAA Order 8000.90C Air Traffic Safety Oversight Credentialing and Control Tower Operator Certification Programs, sets forth how to issue and maintain credentials for ATO personnel.
General Information
- Governing Documents
- Air Traffic Safety Oversight, FAA Order 1100.161
- Air Traffic Safety Oversight Credentialing and Control Tower Operator Certification Programs, FAA Order 8000.90C
- Certification and Rating Procedures for DoD Personnel, FAA Order 7220.1
- FY20 Year in Review (PDF) – AOV Credentialing and Control Tower Operator Programs
- Program Frequently Asked Question (PDF)
AOV Credentials
- AOV Credentialing Online System
- Air Traffic Control Specialist
- FAA Form 8000-44, ATCS Proficiency Manager Request Form
- FAA Form 3120-25 (ATCS BSE Only) (PDF)
- BSE Guidance (MS Word)
- ATCS specific Frequently Asked Questions (PDF)
- Airway Transportation Systems Specialist
- FAA Form 8000-45, ATSS Proficiency Manager Request Form
- ATSS specific Frequently Asked Questions (PDF)
Control Tower Operation (CTO) Certificate
- Resources
- AOV Policy Memo 14 CFR 65.35 and 65.39 (PDF)
- CTO Information Pamphlet (PDF)
- CTO-E Checklist (PDF)
- CTO Study Guide (PDF)
- Air Traffic Safety Oversight Credentialing and Control Tower Operator Certification Programs, FAA Order 8000.90C
- Certification and Rating Procedures for DoD Personnel, FAA Order 7220.1
- CTO Facility Rating Test Information (PDF)
- Certification: Airmen Other Than Flight Crewmembers from 14 CFR Part 65
- Forms*
- Airman Written Test Application, FAA Form 8080-3
- Application for an Airman Certification and/or Rating, FAA Form 8400-3
- Temporary Airman Certificate, FAA Form 8060-4
- Notice of Disapproval of Application, Form 8060-5
- * For instructions about completing forms, look in FAA Order 8000.90C, Appendix B
- CTO specific Frequently Asked Questions (PDF)
- To request a replacement CTO contact the Airmen's Certification Branch
Air Traffic Safety Oversight Service Information and Assistance
About AOV
Stakeholder Feedback Form
Contact Us
General duty hours are Monday — Friday, 6 a.m. to 4 p.m.
Eastern Area Operations
Air Traffic Safety Oversight Service1701 Columbia Ave
Highwoods Building College Park, GA 30337
Telephone: (609) 485-9574
Email: 9-awa-avs-aov-esa-credentials@faa.gov
Email: 9-AVS-AOV-Tech-Ops@faa.gov
Central Area Operations
Air Traffic Safety Oversight Service10101 Hillwood Pkwy
Irving, TX 76177
Telephone: (817) 222-5467
Tech Ops: (817) 222-5441
Email: 9-awa-avs-aov-csa-credentials@faa.gov
Email: 9-AVS-AOV-Tech-Ops@faa.gov
Western Area Operations
Air Traffic Safety Oversight Service2200 S. 216th Street
Des Moines, WA 98198
Telephone: (206) 231-3718
Email: 9-awa-avs-aov-wsa-credentials@faa.gov
Email: 9-AVS-AOV-Tech-Ops@faa.gov
Headquarters
Federal Aviation AdministrationAir Traffic Safety Oversight Service
Room 1026, Attn: Credentialing — CTO Program Staff
800 Independence Ave. SW
Washington, DC 20591
Telephone: (202) 267-5205
Email: 9-awa-avs-aov-credentials@faa.gov
Last updated: Wednesday, January 10, 2024