OperateSafe Resources for Air Carriers

For additional passenger resources see our PackSafe Resources.

For additional shipper & e-commerce resources, see our SafeCargo Resources.

For additional battery information, see our Lithium Battery Resources and Airline Passenger and Battery resources.

Dangerous Goods Questions?

For questions about dangerous goods (chemicals, batteries, battery-powered devices, gases, aerosols, flammables, etc.) you may contact the FAA Office of Hazardous Materials Safety at 405-954-0088, or via e-mail at hazmatinfo@faa.gov. Please allow 1-2 business days for answers to e-mail questions. Please include the following format into the body of your email message:

  • Name
  • State of Residence
  • Name of Material/Device
  • Photo of Label/Package/Device (if available)
  • Manufacturer
  • Destination Outside of USA? Y/N
  • Specific Request or Question

For general questions about the Hazardous Materials Regulations, contact the Hazardous Materials Information Center at 1-800-467-4922 or 202-366-4488, Monday through Friday from 9 a.m. - 5 p.m. EST, or by e-mail at infocntr@dot.gov.

Last updated: Monday, April 28, 2025