PackSafe Resources for Passengers

Resources for passengers to review how to fly safely with dangerous goods.

Dangerous Goods Questions?

For questions about dangerous goods (chemicals, batteries, battery-powered devices, gases, aerosols, flammables, etc.) you may contact the FAA Office of Hazardous Materials Safety at 405-954-0088, or via e-mail at Please allow 1-2 business days for answers to e-mail questions. Please include the following format into the body of your email message:

  • Name
  • State of Residence
  • Name of Material/Device
  • Photo of Label/Package/Device (if available)
  • Manufacturer
  • Destination Outside of USA? Y/N
  • Specific Request or Question

For general questions about the Hazardous Materials Regulations, contact the Hazardous Materials Information Center at 1-800-467-4922 or 202-366-4488, Monday through Friday from 9 a.m. - 5 p.m. EST, or by e-mail at

Last updated: Wednesday, March 27, 2024