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Report an Incident

Discrepancy Reports Involving Passenger Baggage

In accordance with 49 CFR 175.31, air carriers must notify the FAA's Office of Hazardous Materials Safety of the following passenger-related discrepancies as soon as practicable:

  • Checked or carry-on baggage found to contain unauthorized hazardous materials (i.e. Undeclared HAZMAT). NOTE: Exceptions for passengers, crewmembers, and air operators are provided in 49 CFR 175.10.
  • Discoveries of undeclared HAZMAT in passenger baggage are excepted from the incident reporting requirements in 49 CFR 171.16 and only need to be reported as discrepancies under 49 CFR 175.31.

To report discrepancies by phone, call the office listed under the Compliance and Safety Resolution Contacts nearest your location.

To electronically report hazardous materials discovered in passenger's checked or carry-on baggage, email the FAA's Office of Hazardous Materials Safety at 9-AWA-AXH-175-31PaxNotifications@faa.gov.

Discrepancy Reports Involving Cargo

In accordance with 49 CFR 175.31, air carriers must notify the FAA's Office of Hazardous Materials Safety of the following cargo-related discrepancies as soon as practicable:

  • Hazardous materials that are improperly described, certified, labeled, marked, or packaged, in a manner not ascertainable when accepted.
  • Packages discovered to contain hazardous materials, subsequent to being offered and accepted as other than hazardous materials (i.e. Undeclared HAZMAT).
  • Air carriers must report discoveries of undeclared HAZMAT cargo under both 49 CFR 175.31 and under the separate reporting requirements in 49 CFR 171.16.

To report discrepancies by phone, call the office listed under the Compliance and Safety Resolution Contacts nearest your location.

To electronically report discrepancies for HAZMAT cargo, including undeclared hazardous materials, email the FAA's Office of Hazardous Materials Safety at 9-AWA-AXH-175-31CargoNotifications@faa.gov.

What to include in a Discrepancy Report

Notification to the FAA under 49 CFR 175.31 may be made by telephone or electronically and shall provide the following information:

  1. Name and telephone number of the person reporting the discrepancy.
  2. Name of the aircraft operator.
  3. Specific location of the shipment concerned.
  4. Name of the shipper.
  5. Nature of discrepancy.
  6. Address of the shipper or person responsible for the discrepancy, if known, by the air carrier.

Reporting Hazardous Materials Incidents

Air Carriers are required to file a Form F 5800.1 with the Pipeline and Hazardous Materials Safety Administration (PHMSA) for incidents that occur during commercial transportation of hazardous materials (loading, unloading, and temporary storage), under 49 CFR 171.16.

For air incidents, copies of the F 5800.1 report must be submitted to the FAA. Submit a copy of the F 5800.1 report to FAA by emailing 9-AWA-AXH-Air5800-1Reports@faa.gov.

For more information, visit Report a HAZMAT Incident.

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This page was originally published at: https://www.faa.gov/hazmat/air_carriers/report_incident/